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About: TVNZ+ It’s all here, all for you. Free.


 
  2025-12-18

TVNZ Customer Service 💢

Hard-to-find customer service info can be a red flag. Is TVNZ Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Television New Zealand Ltd



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit TVNZ+ Website

Privacy Policy: https://corporate.tvnz.co.nz/house-rules/

Developer: Television New Zealand Limited





Can I trust TVNZ app?

Protect your data and wallet. We investigate the developer's website (Tvnz.co.nz), verify they're legit, and uncover hidden scams or complaints.




5 Most reported problems 😔💔

2.1 out of 5
GEOFF MERRILEES GEOFF MERRILEES
2026-04-21

I am able to view tvnz+ on my desk top computer but as of yesterday not my 2018 Samsung smart tv. This is since I was instructed to re-enter my details. Which I did. The message I get on my tv says 'Platform not initialised yet', Error code: APP 000005. Is there something I can do to fix this issue, or do I need to wait?

Lisette Margaret Mann
2025-12-04

I keep getting booted out of watching tvnz+. I get a message on my tv saying my wi fi is not connected to my internet. So I have spent hours talking to my internet provider and they I am definately connected and to contact tvnz+ and see if they have uncounted this issue and what to do??? PLEASE help as this is driving me insane and I am a bit out of my depth IT wise.

I rate it a 0 if I could

2024-07-11

by The_critic_ofapps

Downloaded this trash for nothing, wasted my time and the first thing that happens when I click the app it says it’s only for our lucky viewers in NZ. This is garbage do NOT DOWNLOAD 👎

ONLY IN NZ

2024-07-08

by Ghettomermaid

“Only available to our lucky viewers in NZ.”
I downloaded this app to watch Renters only to find out this wasn’t an app that brought NZ shows to other parts of the world. This is an app that keeps NZ shows… streaming in NZ. The company needs to optimize its full potential and work to make this service available worldwide. It could be wildly successful especially with clips from some of these shows only streaming on here going viral on social media right now.

This app is a waste of time

2024-07-09

by ❤️🖤💔💙🤍beatfgqdj244

This app is the devil incarnate because:

1. It’s only for New Zealand which limits potential viewers,
and worse
2. If you have vpn turned on for NZ it still doesn’t work it says you have to be in New Zealand.

This leads me to believe that the app creators think that New Zealand doesn’t exist or maybe they flunked geography and astronomy as a child and seem to think it is a moon for Jupiter 🤨




Have a Problem with TVNZ+? Report Issue




Why should I report an Issue with TVNZ+?

  1. Pulling issues faced by users like you is a good way to draw attention of TVNZ+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TVNZ+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TVNZ+.


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