Napster Status

My favorites will only load in offline mode

Won't download

I cannot use the search feature. It says that it can’t find what I’m looking for, no matter what I type.

I see similar problems - not seeing music, uninstalled app, now can't log back in... keep getting circular busy signal after credential acceptance, then "something went wrong" statement. When will this paid app get corrected? Patiently waiting for now!

Deleted all my songs!! Frozen

App was great from 2014 until now, and then they had to mess with it. Too many issues to list, but today, my playlists disappeared and app keeps crashing 5 seconds after I open it. This new version is utter trash. I’d hate to go with another service but it seems that instead of getting better, things keep getting worse with Napster. Need my music for a trip next week and If things don’t look up by then, Spotify it is!

All of my music has disappeared from my playlist. I been with Nabster over 17 year or maybe longer, This has never happen to me until now. I had thousands of songs and now there all gone!

My playlist on my Napster account disappeared and Napster keeps kicking me out of the app

This APP SUCKS!! I call myself changing passwords when sign-in keep failing, and now I lost ALL MY PLAYLIST FORM THIS RIDICULOUS NEW APP!! ABOUT TO CANCEL MY SUBSCRIPTION IMMEDIATELY IF THEY DO NOT GET THIS APP FIXED!!!

I have been having the same problems as others in here. My app will randomly crash, stop playing music, won’t load certain songs and it doesn’t matter if I am on WiFi or not. This is not a connection issue. I have updated everything and I can’t even access the app now and all my playlists are gone. If this does not improve I will be cancelling my subscription!!!

My music has disappeared from the playlists and favorites. The app keeps kicking me off and the shuffle won't work when there is randomly my music. Very frustrating.

Over the past few weeks my playlist will just stop playing after a song or two. Very frustrating when I enjoy sleeping to a playlist and wake up to find it has stopped playing. Seems like I’m having the same problem lots of others here are having. Been a subscriber for at least 10 years. My annual runs out in January. Might be shopping.

After the update, when I play my playlist on iPhone or iPad, after a few songs, it stops playing. Never used to happen. I’ve had this service when it was Raphsody and it sucks right now. If there is an alternative, I’m about to start looking.

The shuffle play on the APP feature stops when the smartphone screen locks. To restart the shuffle play, I have to swipe the APP to close, reopen Napster, access the playlist, restart the shuffle play.

Super slow and crashes at times. HELP!!!

After the update on for the android phone it would play 1 - 5 songs then no more. No not even able to log in. Desktop app is fine. What gives?

You changed the format now I can't even login. If you aren't going to fix the errors of all the complaints you are getting please let me know so I can cancel my service. I have had rhapsody/napster over 10 years and can't believe this is happening

Ever since updating this app, the bugs have gotten probably 5x worse. I thought it was buggy before the update, maybe it's time to finally switch to spotify

Ever since you changed your format I have difficulty connecting to the vehicle Bluetooth, intermittent and frustrating to deal with , never had any problems before the new change , any suggestions on how to fix , also at times will not connect, i have a iPhone 10 with Verizon service,, also when I go to refresh it says the app is not available in my region or country ,

I cannot search for songs or artists with my Ipad using Napster. This started about 2 weeks ago. Can you please assist? I have playlists that work fine, but I cannot search for songs or artists anymore.

Without any notice that they were rolling out an update, I suddenly have a new version that is crap. It plays 1 or 2 tracks and then pauses. I have to go to the app and hit play twice before it resumes. I’m paying for this service and it doesn’t work. Very frustrating. We all should be credited until they get this roll out fixed. And in the future tell us you are changing things, rather than just springing it on us.

artist radio only plays 3-4 songs than just repeats those songs

Just downloaded the latest version of the Napster iPhone app and it wouldnt work at all. I had to uninstall and reinstall it, so all of my downloads were gone. i am slowly restoring them, but the app keeps crashing when I try to manage the downloads. Very unstable.

When streaming an album on Napster there is a distinct pop noise at the beginning of each song-very annoying. This is on the PC web player using Windows 10. TY

My Napster/Rhapsody app on my iphone has recently updated, my music cuts out when others who are sharing my account with sign on. Could you advise?

When playing my favorites on my desktop app, most of the songs do not play anymore, but they play fine on my other devices.

my downloaded music will not play it shows the right song you click on but will not play but any song I click on that is not downloaded it will play

Napster periodically freezes up when clicking on the app in Windows 10. Often I have to delete the app and reinstall. Why am I having this problem with the Napster App and not any other apps on my computer?

Napster will stop playing a playlist and just hardcrash

I'm using an Iphone 11 max. The app often crashes when connecting to a new bluetooth device. It might play one song all the way through but then will freeze. Forcing the app to close fixes the issue until I connect to a new bluetooth device