Meijer - Delivery & Pickup Reviews

I am a Shipt subscriber only because the this app app was so slow and difficult to use. The application was not intuitive and it was easy to get lost in all the layers of Meijer . After the past several months (summer 2020) the this app app is speeding up and becoming more user friendly. I am now thinking that I can use the this app app and not pay the Shipt monthly subscription cost. Not only can the this app app save the monthly cost but the groceries are cheaper going through the this app app. (Shipt surcharges each item purchased.). The this app application also allows the use of money saving coupons earned from past purchases. I really like the Shipt buyers but this service comes at an extra cost. (Note: Also the Shipt customer service was fast, easy and comprehensive. With the this app app I felt like I was on my own.) Since the this app app has improved, and been upgraded, I am going to begin picking up groceries through the store "pick up" program. This is a trial on my part and I will update you after a trial period. I'm anticipating that the this app app will be all I need and I will not have to go back to Shipt...we shall see.

I never review apps, usually I simply can’t be bothered, but I had to review Meijer because it is the best I’ve ever seen. Meijer does it all! It shows current gas prices, sale items, coupons, promotions, past purchases with current sale prices alerting you if they are on sale and would like to purchase again, and get this, your actual receipts (not just a list of purchases). It includes a scanner and tallies items as you scan, which allows you to keep track of how much you are spending which is nice if you are on a budget, as well as notifying you if they are on sale. Stores personal rewards and keeps track of how close you are to next rewards. You can also search for items and see if your store carries them. The developers thought of everything! Puts other store apps to shame!

Also doesn’t show all items that are available in store. There are some items that I purchased in store, but I tried to buy it on Meijer but it doesn’t even exist on Meijer ! Please fix this! Example: true goodness frozen tater tots and true goodness frozen crinkle cut fries. Late July crackers ( the ones that look like ritz) are shown as “available”, so I add them too my order, but when I pick up my order or review substitutes, nothing is mentioned, so I’m like okay I got my crackers, then I go home, unload my groceries and realize that I’m missing those crackers! Look on Meijer and compare my original order to the final order and notice that it wasn’t included in my final order, and that wasn’t mentioned ANYWHERE!! Why not??!

UPDATE: Jan, 6, 2022. Why did you remove the ingredient list tab from the item description?? Please put it back!! I read it and based on it make the decision to buy or not buy a product. Please re-add this feature!
Also, why are pick up times now only available the next day?? I used this app instead of other grocery stores because I could get my groceries fast, but now the only time slots for pick up are the next day, which is inconvenient. Please switch it back to same day pick up or I’ll have to shop elsewhere

I’m enjoying ordering our groceries at our local this app, but Meijer could use some work. A few suggestions -
1) Make it easier to access the cart from anywhere in Meijer . Could this be added to the bottom navigation?
2) Let the user browse inventory per category instead of forcing me to search for what I want. Sometimes, for example, I just want to browse the bakery section to see what’s available, and I might find something unexpected and buy it.
3) Allow me to suggest what good substitutions could be for an item. Perhaps just a content box that’s viewable to the shopper? This will prevent me from having to go into the store to purchase items to replace items that were “unavailable” because I wasn’t provided a substitute. Or perhaps Meijer could send a push notification with substitute options while the this app associate is shopping my order?
4.) After the this app associate has shopped my order, it would be great if Meijer told me what items I was ultimately receiving. Information is power, and doesn’t leave me disappointed to first learn of what I’m not getting when the associate brings me my order.

Shop and scan should be upfront and on top when you open Meijer . At this point you have to dig into Meijer to get to it.
Be careful when scanner is open because it scan things again in your cart or around you. Scanner should have a button like a camera, push when your ready to scan, as of now I go to “cart” after every scan to avoid this. App is a heavy battery drain too when your shopping,probably due to the constant scanner running. Lost my cart of scans one time due to a call coming in...
Last thing that’s annoying is the “random” service scan checks, they say it’s random and the more I use the shop and scan, it will be less frequent, but that’s not the case, I’m getting checked every time, I shop several times a week at this app. Personally I think loss prevention has control over it too over these “random” service scans. Today I just put my stuff in a cart and had a human scan my stuff instead, didn’t feel “profiled” at least this time today. Bottom line, good idea, just needs work. Oh,I’d also like to still see my cart after the “transfer”

Meijer leaves a lot to be desired. The sales never update on time so even though the weekly ad shows an item on sale it won’t display the sale price when shopping or in your cart. It will however show out of date sales for a couple of days so you need to be savvy about checking the dates to make sure you won’t be surprised by your bill. It has a shopping list but it doesn’t show the picture or the location in the store so I end up looking up each individual item as I shop if I’m not sure where to find it. Seems like this would be pretty simple to add to the shopping list. It also doesn’t have pretty basic search functionality which helps predict what you’re searching for even if you have a typo or search for something slightly different. For example if you search “cranberr” it gives 0 search results even though one could assume I just accidentally left off the “y” and I’m looking for cranberry. These basic features make it a real pain to use especially when trying to order a delivery and I rely on being able to search all my options and seeing the accurate prices.

I already didn’t like how painful it was to go through and clip coupons, but the functionality works basically the same as all of the other large store apps, so who cares. But with the latest update this app found a way to make it even more annoying than the industry standard. Now every time you click a coupon the screen refreshes and takes you back to the top of the list of 400 coupons. What a pain. I hope this gets fixed before my next shopping trip.

Update: less than a week after posting this an update fixed my issue (before my next shopping trip). Bumped up a star to 4 because of the quick response from the developer and resolution of my gripe. Next, come up with a revolutionary coupon selection system for the industry that doesn’t leave me sitting in the parking lot for 10 minutes before each shopping trip, and I’ll bump it up to 5!

There are things I love about Meijer (Shop & Scan on the rare occasion I shop in person) and things that I find very frustrating...

When I do shop inside (usually because of physical coupons from this app) lately I’ve been putting things ‘in my cart’ instead of on my shopping list because I can tap the item in my cart to see its location. I wish the shopping list showed locations or had a way to get to the screen like the shopping cart does.

Please add a ‘save for later’ function to the cart (or move to shopping list). Sometimes I will wait to get an item next week if I see that I’m over budget & need to get something else more urgently but I don’t want to take it off my order & forget! This would also be helpful for pickup & delivery shopping carts when an item goes ‘out of stock’. Don’t delete it from my cart, move it to ‘save for later’!

Finally, I *really* appreciate the order pickup option but PLEASE improve the coupon feature. If you can link and apply my mperks coupons for pickup orders, then you can also link my Ibotta account the same as it’s automatically linked for in-store. This is the #1 reason I shop Walmart twice as often as this app. I’d rather give you my business, but Walmart links my Ibotta for pickup orders, and shows me my substitutions *before* I arrive. If I could get them to add the ‘save for later’ cart function (SamsClub has it) then their pickup would be just about perfect.

I want to like Meijer but there are so many issues. I like to add groceries to my cart throughout the week as I see I need things. It really makes me frustrated when an item becomes out of stock and you automatically remove it from my cart. Instead, it should just be grayed out in my cart so I remember and can select an alternative. There have been several times where I have not caught this before checking out.

The other thing is that you guys show several things that are out of stock that are not out of stock. I checked three locations and each one was out of every single kind of mushroom and chopped lettuce. When I talked with an employee they told me that they were never out of stock and even if they were that evening, they would be restocked at night. Why can’t you just leave that item in my cart even if it is out of stock?

Also, it should not take 30min for someone to bring my groceries out. I would have been better off going inside and getting the groceries myself.

The Deli is the downfall of the Valpo store.
They are very slow. They seem to have trouble locating meats in the display case so they walk, with no sense of urgency, to the refrigerator returning with nothing in their hands and digging a little deeper into the display case and finding it. The last time my husband and I visited the deli, this ritual took 7 minutes! And it is a ritual, this happens 9 out of 10 visits. It’s as if the deli is not organized or that the prep for the next shift does not exist. Have the deli check their inventory before the next shift starts and make sure that there is plenty of product at their finger tips so they don’t have to go on a field trip and hunt it down. Procedures! They are not there! Procedures! No wonder why they move so slow, they are tired. One final note which sets the tone of the service at the deli..... 3 customers were waiting to be served, the first was being helped and I was next and one of the deli persons said “they are waiting” and Sandra G said “they can wait.” Sorry we were a bother
Respectfully
MJ Dennison

Three days ago I went to MeijersIf you buy $15 worth of Dannon yogurt you will get three dollars off so I bought $18 worth I called them three days ago and they told me that their system was down and it will be up in two days here it is three days and it’s still not up evidently they don’t really care about their customers I’ve sent email messages and they have not replied back now Kroger‘s always get back with youI am taking my yogurt back to the store and getting my $18 backThis is not the first time this has happened it has happened two other times not even the groceries percentage is right I told them they might have a bug in their system but they are ignoring that I’ve been a Meijers customer for a long time but evidently they do not want to treat their customers right every time you go into the store they have no carts You have to go to the parking lot and get your own clean it off when you bring it back in and some of the boys are very hateful especially at the Middletown location I am very disappointed in the store and the customer relation department

I just moved into the area and decided to give this app a try. I’m used to shopping at Walmart and Publix. this app really needs to learn things from the way the other grocery stores do their apps.
1) For instance I am looking for scissors and it only gives me the location of “Office Supplies.” Well that’s nice but if I’ve never shopped in a this app before I have no clue where their office supplies are. Other grocery stores will give you the exact aisle. And what the heck is “Hard Home”?? A cheese grater is in Hard Home. Have no clue what that means.
2) Walmart will give you a map of their store. I see no maps online or in their app. Maybe I want to shop in the makeup section. I don’t know what I want. At least give me a map so I can find that section to take a look.
3) this app gives me a place where I can make a shopping list. And it’s worthless. Once again if it doesn’t tell me in the list where to find those items, I’m walking back and forth all over the store trying to find the items I need. When shopping with Publix and Kroger apps I was able to make a list and each time I added something it would be put on my list in the aisle it was located in. Made it easy to know what I needed in each aisle and able to quickly shop and get out of the store.
4) Pics of the items in the coupon area are so small I can barely tell what the item is. It would be nice if the pics were bigger.

Change these things in your app and it might be worth continuing to shop at this app.

This is a new review!
I have coupons clipped and I always put in my mperks number (tied to Meijer in my phone). I had made several purchases of fresh fruit over the $5 threshold and Meijer has not applied the clipped coupon of $2 off. This seems to be an ongoing issue with Meijer . Can you guys fix Meijer . Getting tired of Meijer and it’s issues!

It it getting that as I try to use Meijer the images of the products featured do not show. It doesn’t help to close Meijer and restart, still no images. The last 10 visits (as an example) to the store and using Meijer to check prices and for coupons, Meijer is stating “no upc” product does not exist! Clothes, HBC products, hardware, toys, and some foods so not just one category!! It makes it difficult when you can’t check a product, can’t find an associate, and the scan stations don’t work. Almost makes me want to go to Kroger or Walmart. I have been a faithful this app customer for more than 25 years and it is getting much worse each month!!!

We just opened a this app in our town this week, and having lived in Indiana, I knew what we were getting. Meijer is one of the best store apps I have ever used. Scan and Go works great and really speeds up the shopping trip. I also like that it automatically finds coupons for things you’re already buying. No need to dig through 350 coupons!

One feature I would love to have is to retain price information and store location information for the items that I add to a shopping list. It would be great to make a list and have a running tally of how much my trip will cost and also be able to quickly glance at my phone to see the location of the next item on my list without having to start a brand new search each time.

Thanks this app developers!

The this app app has went down hill. Within the last month I have had several bad experiences. First when approving substitutions it didn’t show you when they were substituting. No picture just a shopping cart & then no description. I denied substitution as i have no clue what i would be getting.
Second It took me over 45 minutes to place an order. Once i got to the check out I would get an error message that something went wrong on their end to try again. I needed groceries because my family was sick with Covid. Extremely annoying but it did eventually work.
Last night & this morning I open Meijer to see what is currently in my cart. I add items through out the week. I keep getting another error message. Imagine that!!! Something went wrong on our end please try again.
I prefer shopping this app online & often use Walmart. I have never had an issue with Walmart and might need to switch only to them if this app can’t get their app figured out!!!

I appreciate how much Meijer has improved over the past couple years. My wife and I use shop & scan and love it. We finally started using the built-in list feature instead of switching back and forth from a list app. I can swipe from the scan screen the list in one motion but getting back to the scanner requires hitting two tiny buttons, usually while walking. It would really streamline shopping if I could swipe back and forth more easily. Or figure out how to have both on the same screen.

The other thing is that we’ve both had our lists wiped out before getting to the store several times in the past month. We are both logged into the same mperks account. This never happened before. Seems like a glitch.

Keep up the great work!

I used to shop at Walmart more often then I did at this app for the last 10 years but made the switch within the last year because I noticed I liked the atmosphere of this app much better than Walmart. I wish there was a coffee shop (Bigby Coffee, Starbucks, etc.) and bigger coupons on food, household, personal, vitamins and beauty products. I like the incentive coupon of spending a certain amount of money and getting a coupon in return for shopping next time. I just wish they were more frequent and at least $2–3 more. I noticed Walmart is displaying a very modern clothing section for the last 2-3 years and I actually chose to shop for mostly everything I need under one roof because it was accessible. I would love for this app to revamp their clothing choices (men, women, juniors, kids, babies) as well, and they have but it does need improvement.

I cannot believe how amazing Meijer is. I set it up at home and then used it at this app last night. It was super easy to figure out and made our shopping trip much nicer and quicker because we didn’t have to wait in line at the checkout. We were able to bag our groceries the way we wanted them. Everything you could possibly need for your shopping trip is in Meijer. It even tells you if there’s a coupon for something you’re buying. Your Mperks are automatically on this. It has a button to tap if you’re buying more than one of a certain item. You can delete a mistake if you make one. The scanner works incredibly fast - much faster and easier than the self-scanner at the checkout. If you hate going thru the checkout, use Meijer.

Okay, at first I was skeptical. I wasn’t sure how a grocery app could be helpful. But it started out by keeping a digital log of your receipts. It saved me time and time again from returns that could have turned ugly. Then the coupons came in. Tailored completely with things that I regularly purchase. And these weren’t piddly savings...free milk?!?! What?!?! Then the mobile shopping happened! I have never been so happy to be able to get in and out of a store so quickly, either a cart overflowing with groceries!! So easy and it automagically pairs your purchased with the coupons you have digitally clipped! I love Meijer, this store and the people you get to interact with at the store! Now if they can teleport it to my home that would be awesome!

I use Meijer for store shopping. Meijer located items down to the isle, but still may never find items on their long isles, and I have given up more than once - other store apps have more precise item locations down to a couple feet. It would be nice if there were better nutritional searches, but their app is typical, and it is not downgraded for that. They actually read my review, which is a huge positive for me.
In the store, the people were very helpful, and the store is very clean. However, the local store had the worst covid response of any stores in the area, which did not match its corporate messaging - I don't know if this is a local thing or systemic. With my health concerns, I felt violated. Due to this, I already found other stores, and I do not plan to return.
Meijer is typical, thus it is not enough to draw me back.

I hate clipping coupons. I've never done it because I simply don't have time. Unlike Kroger or K-Mart who offer you a loyalty card which you can swipe each time you shop and automatically be entitled to each and every discount in your shopping cart, MPerks requires you to pre-shop and look endlessly through hundreds of items you could care less about searching for something you can use a coupon on. Although there are some basic categories of items, they are in no particular order, so you may still have to look through hundreds of items to maybe find one coupon you can use, third from the bottom. Then, at check-out, you have to enter your phone number and MPerks PIN and the clipped coupons are then applied to your bill. . Ain't got time! Please give me an automatic discount on what I have. I NEVER use Meijer. It takes 10X longer than it did for me to write this review. Piling on further, this is an app for the phone. Does the developer believe we are all 17 yrs. old with 20/10 vision? I have cataracts, glaucoma, and Fuch’s corneal dystrophy. Why doesn’t Meijer have a “Zoom” feature; doesn’t work in tandem with the phone’s zoom features.

I shop at this app at least once a week and no where else in town do I get treated so poorly. You see, I’m disabled. And I often use the power carts that are provided by this app (which I am so thankful for). But I’m younger (50 this year) and just about every associate treats me like I’m faking it and shouldn’t be in a cart. The only cashier that ever treated me with dignity and respect is Stacey ? She was nice. The rest of them give me the cold shoulder and don’t even greet me when I get in line. They’re awful and I’m seriously considering shopping only at Walmart where they treat everyone nicely. I’ve never had this problem anywhere else. I didn’t choose to be disabled and I doubt anyone would. So would you tell your associates to be nicer to disabled people and to smile once in a while. It wouldn’t kill them. They really could use some education and some attitude adjustments. Even if they have to “fake it”

I love Meijer although I wish there were more coupons tailored to what you actually buy I still really enjoy Meijer...& p.s if you are blaming cashiers for prices calling them dumb and saying mean things about people you need to check yourself because it’s not the cashiers fault they are just that a cashier they can not help they do not have things in stock or prices are different if something was double charged most likely they did not mean to do that if you just take your stuff up to the desk they are more then willing to change it yes I get no one likes waiting in line but it’s life people need to be more compassionate and understanding we are all fumbling through life be kind people not that hard.

I love Meijer I love how you can pick out your coupons I love the fact that you can go into a certain department and look for the coupon you want it’s easy access I love how when you fill a prescription you get credit for it and then when you fill a certain amount you can get a coupon what I am disappointed in however is before you would have to fill 10 prescriptions and you would get a $20 off coupon now that’s changed to getting only a $10 coupon very disappointed in that because that $20 helps with people who are struggling every day we’ve earned that and now it’s being taken away does that make me wanna go back to this app not as much but I still will but I’m very disappointed how they hype everything up and then they take it away little unfair there this app little unfair there.

Love love Meijer . Easy to see the weekly flyer, to clip coupons, track rewards... easy to use. Saves copies of your digital receipts. I haven’t seen any grocery store app this good. Even Whole Foods wasn’t this good. And the local competition Schnuck’s is far behind. Mariano’s up in Chicago relies on the user to use the desktop or the website to clip coupons. I love the ease of clipping coupons on my phone. So great they anticipated the needs of today’s generation. I am actually not young, but young enough to feel at ease with Meijer. So easy to use. The interface is great. Impressed.

I use the Mperks app a lot because I like to save money but one thing that has been happening a lot more is it keeps loading and loading and then says oops something went wrong and says please try again I am getting very annoyed with the Mperks app it loads really slow and doesn’t seem to load fast enough for me it is very sluggish this was happening with my last 2 iPhones so I decided to upgrade to the iPhone XR and it’s still doing it with my iPhone XR your app is really loaded with bugs and needs a complete overhaul and compatibility update and if any of this information helps I have the iPhone XR and I am running iOS 13.1.2 but please improve the performance and speed of the Mperks app because I use Meijer a lot and I’m getting very annoyed with this issue it’s been an ongoing issue that’s why I gave the Mperks app 1 star I will update my review once everything is fixed and I can come to trust the Mperks app again

I’ve used Meijer for a couple of years now, and I really do like it. 2 months ago, it would have gotten 5 stars. I especially like the Shop & Scan feature; I can get my shopping done much more quickly, and it automatically enters my mPerks number and shows me any coupons that apply to the items I’m buying. BUT about 6 weeks ago, I started having problems. The Shop & Scan feature hasn’t been working for me. I tried everything I could think of, even deleting Meijer and re-installing, but no luck. And when I tried to contact the developer, I discovered that all emails go to their general customer care account, which is manned by people who apparently don’t know anything about Meijer . I really want to change my review to 5 stars, but only if I can get it working again.

Slow response when switching screens.
Cannot map to items in stores.
Difficult to change from store to store in app.
Recognizes when you’re near a this app, and the banner ad does not leave your screen until you leave the vicinity, even when Meijer is launched.
Rewards tracking does not update in a timely manner.
No ability to pay via app.
No scan-and-go feature.
No opt out of paper receipts option, which is really needed given the fact that Meijer emails me a pdf copy of every receipt, every time I shop.
No opt out of coupon receipts that most people ignore, leave behind at a u-scan, or throw away. Really, why waste all that paper when you have DIGITAL coupons in Meijer?
No support when there are problems with Meijer - “help” function non-responsive.
Screens used to advertise Meijer do not match what the actual app looks like, at all.

I could go on. There’s a lot of potential here, but it seems like they rushed to get something out there to stay with competitors.

There’s a reason the Kroger app returns as the first result when you search for this app. That app blows this one away. I like this app but Meijer could’ve been done much, much better.

this app is quite simply my favorite store for just about everything!

In addition to the weekly sale ads, I save a ton of money by clipping mPerks, spending Earned Rewards credits, and redeeming my this app credit card rewards. Using my this app credit card, I can always have 10 cents off per gallon at their gas station, and at the Pharmacy is another chance to earn rewards.

I know of no other store that provides so many ways to save and where the quality and customer service are consistently good. Keep up the excellent programs for your customers, this app, and you will always have my loyalty!

Cashiers are stupid.
Double charged and don’t discover until you get home. Paid 5.49 twice because she scanned it two times.
They don’t know the difference in vegetables. They don’t know the difference in bulk and bunch.
You put items on sale and then don’t have it. Produce is very poorly displayed. Display it right and you will triple your sales. Stop selling old vegetables and produce. Start purchasing wisely and not foolishly. Your stock crew does not rotate merchandise. Doesn’t matter if it’s fresh refrigerated or canned. Get rid of the union. Your employees are lazy. Cashier s that sit on a chair and ring up sales. LAZY. Too too much personal talk between cashiers. Do the job stop all the BS. Get the dam entrance doors fixed right. They are always broke. Not enough cashiers.

Love Meijer . Shopping list, coupons, these are awesome. Love that I can scan items to add to shopping list. An enhancement that would be awesome would be the ability to sort the items added directly from Meijer to the shopping list, I would love it if Meijer could sort the items by the aisle of the store I am shopping at. Understand free form entries could not be automatically sorted like that. Manual sorting would be nice too.

Also I would love it if you brought the scan & scan to Indianapolis stores it would be great!