CyberGhost: Safe & Private VPN Reviews

CyberGhost Reviews

Published by on 2024-12-20

🏷️ About: CyberGhost VPN is a privacy and security app for iOS devices that allows users to hide their IP address, encrypt their internet connection, and stay safe online. With over 7,000 VPN servers located in 90 countries, CyberGhost VPN offers users the ability to be wh... Show more


       


Overall Customer Experience 😎


🤬 Negative experience
56.0%

😎 Positive experience
31.1%

🫥 Neutral
13.0%

~ from Justuseapp.com NLP analysis of 35,848 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Affordable yearly price compared to other VPN services

- Allows access to US websites and streaming services from abroad

- Fast speed with minimal lag

- No logs policy for privacy and security

- Easy to use interface for beginners

- Top-notch customer service

- Provides peace of mind and protection against hacking and cyber threats



Read 29 Customer Service Reviews 😠💢

4.2 out of 5
Don’t waste your money...

I’ve used this for a year after paying the $70 for a yearly subscription. During that year, those app has been sporadically useful at best. At it’s worst, it made my phone useless. When it would connect, it worked just fine. But that’s the problem. Most of the time it was searching for a server or ... Show more

Terrible

I needed a VPN to watch my shows while studying abroad and I literally can’t even stream my shows without constant freezing and loading screens. My internet (which works perfectly fine when I don’t have the VPN on) suddenly doesn’t work at all (can’t even send text messages) and when i want to turn... Show more

Not all that reliable

The iPhone has a built in VPN indicator that shows when a vpn is active or not active. CyberGhost also has a notification system that notifies you when the vpn is active and when it deactivates (unreliable). The main issue is that the vpn will disconnect frequently. It will disconnect when you don... Show more

Poor Performance

I got Ghost due to my trip overseas Dec 2019. I wanted an extra layer of protection for internet connection on the hotel wifi.

The mobile version of Ghost, cuts in and out. If your phone goes to sleep Ghost goes to sleep, which fine. Yet, when the phone wakes up, Ghosts blocks the very WiFi... Show more

Useless, a total waste of money and computer resources

My cyber abuser hacked through this system in two days. I'd gotten a 2-year contract for 5 devices. I'd put it only on this iPad until I saw what it did—which is at best nothing since for all I know he converted it into a gateway for easier access. The connection blinked off and on for a while. I a... Show more

This would have a 5 star rating except for the fact that it completely crashed me phone.

I started using a VPN because of all the data links. this app is one of the top rated. So of course I’m paying the subscription fee. I turned my VPN on last night and it crashed my internet entirely. I could not use my WiFi, my internet, nothing. The only app that would load was Facebook. I called... Show more

New interface - not a fan

I was really quite pleased with the previous version, as a new user it seemed simple and intuitive yet gave plenty of options. I particularly liked that it gave you visual feedback that it was protecting you while using various specific feature (streaming vs. surfing). Behold this new "simpler" i... Show more

Choppy Speeds

Granted just recently they just released a software update. FYI Security application on iOS device has reduced internet speed when not using private WiFi. Only basing off on cell towers. Modified settings however upon motion detection on video services or watching live feed become choppy. Changed o... Show more

I feel protected!

The service is great and the price is awesome for those on a budget. As a student, public WiFi is where I spend most of my time on the internet to surf and look up useful study information. With the addition of a VPN service, though not 100% foolproof, gives me the chance to feel a bit more protect... Show more

Good, some suggestions

Overall, CyberGhost is really great. I just think that it’s missing a few useful things. I like the fact that it has a connection panel specifically for streaming, and that it connects you to the best location. It’s just missing a few things. Like, I think it would be a lot better if you could con... Show more

Best one you can get

Someone I knew who is now deceased did some grand scale things. You wouldn’t believe it if i told you, also, the account would be in poor taste. It was incredible though. This VPN was the main counterpart. No logs and in tandem with a bridge and some distro of the onion location is impossibly obscu... Show more

Good App so Far

Great app easy to use and have had no real issues or problems as of yet since subscribing to CyberGhost. I like that I can run a test before getting on the internet to make sure that I am linked into your servers and that my I.p address isn’t showing. And this is just an update app still works won... Show more

Serves its purpose wonderfully

I was on the market for a VPN service for a while now, I live abroad and just didn't find it fair paying for a streaming service and not getting all the shows available because of my location even though I paid them American coins so I was tired of it. I searched and searched for VPNs and almost we... Show more

I love the app but I deleted it and now it’s taking money from me

Hey I just want to say that your app did help me from people not looking through my stuff, but I never realized that my money was getting taken away from me. I once had 14 dollars and now I only have 1 dollar because I never notice. Now it’s taking money from me when I already had CyberGhost delet... Show more

Cyber Ghost Works Great

I’ve only been using CyberGhost for about 4 months now; it works great for me, if I don’t like being in the same area as the day before, I just tap one button and finds a new location. It is super simple, it definitely does what it’s supposed to do, best of all it gives you peace of mind and make... Show more

THEY’RE THE BEST VPN SERVICE I’VE USED!!!!

I have to say this first- They customer serves is top notch. I was doing a monthly subscription until I paid for a whole year subscription, somehow there was an oversight I was still getting billed for my monthly subscription. It was between a month or two before I noticed. They resolved it and add... Show more

Why CuberGhost is the VPN You Should Support

Exceptional product through & through. Servers across the world, IP masking, erasure of digital footprint, flexible with OS mobile desktop tablet or otherwise, a company & collective whose in crosshairs of Fed. Interfaces & customizable settings such that someone new to such tools is em... Show more

Sadly

This review is an update to my last review. We have used the “Ghost” for more than a year. Living in Florida, my Italian wife of 55 years and I have strong ties to Italy. Every evening, emphasis on the word “every”, we, at 7:00pm, activated the Ghost and watched exceptionally well done, Italian pr... Show more

Works fluidly with iOS and Mac OS.

After forestalling the acquisition of a VPN method way too long, (I'm probably already all over the "darque whebb") I read thru a few reviews and liked what I found regarding this app. I threw money at them and I am more than satisfied with the software's performance to date. My iMac with "High S... Show more

Just Leave Me Alone!

I have nothing to hide. However, sick and obsessive people are abusing gps dots, trackers and more against people they don’t personally know but want to know more about. If you don’t have the confidence, courage or sanity to meet people in a natural manner, stalking and following them around indi... Show more

Inexplicably Denies Service

I paid the $1.99 which should have been the once and done fee. There was no delineated trial, no odd parameter that seemed worrisome. I did not even have it a week and it stopped. It also claims my Apple ID has/had no subscription. The only option other than wifi is to upgrade and the customer serv... Show more

I switched to ExpressVPN and it WORKS! Cyber Ghost does not.

I can only get on the internet if I disable cyber ghost. As soon as I turn it on, my wifi connection cuts off. Tried cyber ghost on my iPhones 5, 5S, 8 and iPad and the issue persists across the board. Got a brand new Galaxy S10 and installed this crap and was horrified that I couldn't stream anyth... Show more

Weird activity...and one complain..

I was trying out the free trial, when I noticed the area in the settings that tells you how many devices are in use, said 3/7 when only one device was in use. Either you guys are lying on purpose, or somethings wrong. It came off sketchy, though. I retracted my subscription as soon as as saw it. Ca... Show more

Good! but it has its flaws.

CyberGhost is great for keeping my information safe but I've had problems with Netflix ever since I signed up with this app. I get an error message if I start the Netflix app and can't watch anything unless I disconnect the VPN. Also the streaming servers are limited to UK and US servers but my f... Show more

Delay automatic start on wifi?

Perhaps you could add an option to delay auto start of wifi? Some wifi requires the initial “accept terms” in a browser window after connecting. I found that I got an error when CG connected before they authenticated the wifi. Otherwise, working well so far.

Got to take away another star,... Show more

Great Concept, Still Slow-ish

This is the best VPN service I have tried out of five, and I love the feature that tells you which connection points have been "optimised" for my different apps/services/needs. (i.e., this one is best for Netflix, that one is best for HBO, etc.) However, the connection speeds are a bit unpredictabl... Show more

So far so good!

New to CyberGhost . Had NordVPN which is good. But I’m on a limited budget reasonable monthly plan, and I was having some connection issues with Nord. What I like with Ghost is more control when I use it, saves battery/data etc. and the speed when I use it. Actually if I’m having an issue with spee... Show more

Really good

The VPN is awesome CyberGhost even helps make things easier when you are looking for help in streaming. It truly is a top rate VPN that offers everything you need in a VPN. My only complaint is the router support. I did reach out to them and they told my they don’t have a work around for all route... Show more

Multi-Device and Choice of Location

I like having the single this app account that lets me have up to 5 devices.

I like being able to select my VPN exit location, whether in the US or in multiple countries within the world. Some locations are optimized for streaming or downloading.

I have experienced difficulties when... Show more



Is CyberGhost Safe? 🙏

Yes. CyberGhost: Safe & Private VPN is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 35,848 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for CyberGhost Is 35.7/100.

Safety Analysis

69.1% of users say app is Safe 👍
69.1%

16.8% of users say app is Risky 🚨
16.8%

14.1% of users have Some Concerns ⚠️
14.1%


Is CyberGhost Legit? 💯

Yes. CyberGhost: Safe & Private VPN is legit, but not 100% legit to us. This conclusion was arrived at by running over 35,848 CyberGhost: Safe & Private VPN User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CyberGhost Is 50.6/100..

🔏 Privacy & Data Safety

CyberGhost collected the following data from you:

  • Data Not Linked to You:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
1-Month Plan $11.99
12-Month Plan $49.99
1-Month Plan $9.99
1-Month Plan $9.99
12-Month Plan $79.99
1-Week Plan $6.99
6 Months Plan $39.99
3 Months Plan $24.99
12-Month Plan $59.99
3 Months Plan $14.99


How was your experience with CyberGhost: Safe & Private VPN? Post a Review




Features

- Hide IP address and encrypt internet connection

- Keep no logs and protect digital privacy

- One-tap instant protection

- Extensive network with over 7,000 VPN servers in 90 countries

- Secure connections even on public Wi-Fi networks

- Premium features such as creating privacy rules and using state-of-the-art protocols like WireGuard®

- Free 7-day trial

- 24/7 customer support services in English, German, French, and Romanian.

  Contact Support
Developer:
CyberGhost SRL


Website: