Dust app not working? crashes or has problems?

Dust Status

Last Updated on 2013-05-08 by Catmoon Productions Ltd.

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Have a Problem with Dust: Offroad Racing - FREE Challenge? Report Issue

Common Dust Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dust app on iOS and Android devices. Solve all Dust app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dust iPhone Issues and Solutions

Dust iOS app crashes, not working, errors
Dust iOS app network issues
Dust on iOS has black/white screen

Dust Android App Issues and Solutions

Dust has errors/crashing/not working
Dust server network connectivity issues
Dust has black screen

Dust iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dust app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dust app crashes or not working on Iphone (iOS):

Close and restart the Dust app on iPhone
Update Dust app to the Latest Version for iOS
Uninstall and reinstall Dust iPhone app
Update your iPhone to the latest iOS version

Fix Dust on iPhone unable to connect to server/internet connection issues::

To resolve Dust network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dust black/white screen (blank screen) on iPhone:

Follow the Dust iOS app troubleshooting guide Here →

Dust Android App Issues and Solutions

Fix Dust not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dust app issues:

Force Stop the Dust App
1. On android, goto "Settings" » click Dust app. » click "Force Stop".

Update Dust to the latest version on PlayStore

Clear Dust App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dust app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dust.

Fix Dust unable to contact server/ Dust internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dust » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dust » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dust on android.

Solve Dust black/white screens issue on Android:

Follow the Dust android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Catmoon Productions Ltd., developers of Dust.

Verified email

Contact e-Mail: [email protected]

About this app

Unlimited freedom comes with unlimited nitro! – Customize your car: 4 different paints with every car to choose from! – High quality sound effects and a legendary soundtrack! Race against daredevil drivers in 2 different game modes, or hone your skills in Practice mode on any of the terrains. Use your Nitro to be faster than your competitors!  There are 8 gates on the terrain – try to be the first to reach them in order! No two games are the same, as the gates are random ordered on every new start. No two games are the same, as the gates are random ordered on every new start. Learn gate placement, the environments and the handling without any limitations, on any and all available terrains. One of the most exciting off-road games on Dust Store is back, now as a FREE application! The last racer to reach the next gate in order is always eliminated. Finish in the first three places and receive points and coins to boost your career. Do not forget: a car with a nitro engine is always faster than the others! Do not forget to upgrade your car with a nitro-ready engine to rule! No race, no opponents, no pressure – not even a road. Please give us a five star rating if you like the game! Can you be the last man standing? This one is not for the faint-hearted. It’s just you and your car.