Contact Portfolio Trader Stock Tracker Support
Company Name: Purescope Pty Ltd
About: * Includes Apple Watch App
Professional share portfolio manager and stock
tracker.
Portfolio Trader is a sophisticated stock portfolio tracking app for
iPhone, iPad and Apple Watch, providing in depth analyis of your share holdings
and other investments.
Portfolio Trader Stock Tracker Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Purescope Pty Ltd
Privacy & Terms:
http://www.apple.com/legal/internet-services/itunes/de/terms.html
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3 Most reported problems 😔💔
Prices not updating
by Zenfuego
I had hoped to finally replace yahoo finance, which had an update that makes it visually unusable recently. However, after getting my various portfolios (because I have both stocks and crypto, and crypto spread across several platforms, I need something to combine everything into one) combined into this app on Friday, I find it is also unusable. This morning several of my stocks show Fridays prices, not today’s prices even though the market has taken a heavy downturn, and many of them are much much lower. It doesn’t matter. If I turn the app on and off, turn the device on and off, or toggle the automatic prices switch, these five or six stocks are still not updating, and still show gains when they actually have heavy losses. That makes this app practically worthless in my opinion.
adequate
by Spiff777
Updated review Feb2020
Ok app. Has some shortcomings after using it for over a year.
News function is helpful, but you can’t open articles in Safari. Many different views, but Can’t build custom views. Not sure if it does options, don’t think so. Only basic charting, no tools, can’t expand charts or get historical price data. All that said, this app does a nice job once you have set it up.
One major caution, be careful using iCloud sync across devices. You can easily wipe out all your portfolios using this feature. They need some sort of recovery option, or timestamp feature to restore older portfolios.
Very slow to update!
by BobP63
Prices are very slow to update, especially on opening the app. I’ve been using the app for years and this is a relatively new problem. Prior to writing a public comment regarding this issue, I reached out to the developer more than a week ago and never heard anything back. For now I can’t trust the app for quick checks unless I’m willing to wait about 15 seconds to be sure the values are current. Hopefully this gets resolved soon, otherwise it’s a great app.
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Why should I report an Issue with Portfolio Trader-Stock Tracker?
- Pulling issues faced by users like you is a good way to draw attention of Portfolio Trader-Stock Tracker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Portfolio Trader-Stock Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Portfolio Trader-Stock Tracker.
