Simplii Financial Reviews

Simplii Financial Reviews

Published by on 2025-03-27

🏷️ About: Bank on the go whenever you want with the Simplii FinancialTM award-winning app. Pay bills, transfer funds, send, request and receive money in Canada for free using Interac e-Transfer®, order foreign cash and send money internationally to over 90 countries with no transfer fees†.


       


Overall Customer Experience 😎


🤬 Negative experience
100.0%

🫥 Neutral
0.0%

😎 Positive experience
0.0%

~ from Justuseapp.com NLP analysis of 74 combined software reviews.



Read 20 Customer Service Reviews 😠💢

4.0 out of 5
Can't see old transactions

Seriously can't filter by transactions older than 14 months? How technically hard would that basic feature be to support?

Just does NOT work for check deposit

When you are asking customers to try the photo deposit, please at least make sure it is working.
Nobody will help you developers for testing. Funy!!!

App is useless

SimpliiFinancial has been useless for the past 1 month. Since iOS8 launch it has not been working on my iPhone and I have reached out to them on Twitter however it seems they don't care much to address the issue.

2-bit App

Cheque deposit does not work...
Joint account cards are not saved, so you have to have your bank card with you and enter the mega-digit number each time you switch users.
SimpliiFinancial is only of value to PC Financial to say they have a mobile banking app; no value to their customers!

Won’t let me sign in

SimpliiFinancial has been forcing me to reset my password in order to log in for the past 3 - 4 months. I have contacted customer service via messenger and they say they are aware of the issue yet no fix has been implemented 3 months after their reply. Are you kidding me? This is a banking app. Try to care a little more.

Doesn’t work on iPad

Try to open app and it tells me to download, press that and up comes SimpliiFinancial . Press open and it tells me to download. And on and on and on.

Ads popping up as in trying to get things done

Interface cumbersome, navigating to get things done quickly and efficiently affected by large panels popping up screen advertising new products and services.

Deposit feature does not work please fix

Deposit feature does not work please fix

In general, nothing amazing. Bank is still profit centric

In general, nothing amazing. Frequently goes down so I can’t make payments and things. Then I am late and causes a problem. Poor attitude towards west as that is the excuse for the system to not work early evening. Cut off is waaay early evening to send payments, so although they are sent on time, the bank decides to hold them for another 1-3 days, before SENDING, not the other bank as they like to blame. Exorbitant ‘bank’ fees when some company decide to withdraw twice and more than supposed to. Their like to gouge you when others screw up or something doesn’t work out perfect. Overall another lack lustre, profit oriented monolith bank. People that give positive feedback are the ones that used to pay and allow banks to be banks. I expect customer service and support. Their attitude towards customers on the phone is, hey we do that because we can, we don’t care about you.

Their attitude towards security after they got caught with their pants down is painful. You basically always have to authenticate via text or call. You basically must have a cell phone to use this banks and you have to give them the number.

Constantly goes down with no access, or info is not up to date. It’s really just very meh. Search around for others. Tangerine can be gooder in many ways.

They claim to have won awards, the ratings on SimpliiFinancial Store show a very different story, beware.

Unfortunate

New design is an eye sore, will be transitioning to the mobile browser, hopefully that hasn’t changed too

Notification not going away

Although I don’t have any notification, app is still showing 1 notification on app. Might be a glitch in app

Hoping for transfer to credit from chequing

I’d like to be able to directly ‘transfer between accounts’ from my chequing to pay my credit card. Right now you have to do a bill payment to your credit card which has a delay of a few days. Hoping this is a feature soon.

Functional but not great

It’s functional overall, but it’s like any other Canadian bank: looks like the UI and tech are 5-10 years behind global standard

Great feature added but no iPhone 6 support

First of all, thank you for the cheque deposit feature, it's really handy!

But if you were able to manage such a feat, why not add something as simple as iPhone 6 support as well? The UI looks bloated.

Need update

This has not been updated for long! Please update because ios9 is out and this is for ios 6!

Notification badge stays on

With the latest release, there is always a 1 notification badge on SimpliiFinancial icon. I’ve logged in and do not see any notifications that are unread. Anyone else see this happening?

Pc financial master card

Why is there no way to sign in for the MasterCard service? Please add this on the next update.

Basic App

Basic functionality. Does what it needs to. No glitz and glamour but that's what the PCF brand is all about.

Excellent functionality

I have no issues so far.n the heads up of any updates are given quite in advance.

Awesome app

Thx CIBC



Is Simplii Financial Safe? 🙏

No. Simplii Financial does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 74 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for Simplii Financial Is 0.0/100.

Safety Analysis

55.4% of users say app is Safe 👍
55.4%

27.0% of users have Some Concerns ⚠️
27.0%

17.6% of users say app is Risky 🚨
17.6%


Is Simplii Financial Legit? 💯

No. Simplii Financial does not seem legit based on our analysis. This conclusion was arrived at by running over 74 Simplii Financial User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Simplii Financial Is 0/100..

🔏 Privacy & Data Safety

Simplii Financial collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Linked to You:
    • Purchases
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info

How was your experience with Simplii Financial? Post a Review




Features

The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics ; (ii) affect preferences or data stored on your device; and collect, use and disclose personal information as set out in our Privacy Policy.

By downloading the Simplii Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system's default settings or the settings you have selected.

Pay bills, transfer funds, send, request and receive money in Canada for free using Interac e-Transfer®, order foreign cash and send money internationally to over 90 countries with no transfer fees†.

Check out exclusive offers waiting for you and apply for products and accounts including a Foreign Currency Savings Account, allowing you to save in U.S. Dollars, Euros, Pounds, Yuan, Philippine Pesos or Rupees.

Also, manage balance and credit alerts – as well as set custom marketing preferences – chat with an available live agent, and much more.

  Contact Support
Developer:
CIBC


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