Smart TV Remote app not working? crashes or has problems?

Smart TV Remote Status

Last Updated on 2015-11-20 by Cabot Communications Limited

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

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Not working

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Common Smart TV Remote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Smart TV Remote app on iOS and Android devices. Solve all Smart TV Remote app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Smart TV Remote iPhone Issues and Solutions

Smart TV Remote iOS app crashes, not working, errors
Smart TV Remote iOS app network issues
Smart TV Remote on iOS has black/white screen

Smart TV Remote Android App Issues and Solutions

Smart TV Remote has errors/crashing/not working
Smart TV Remote server network connectivity issues
Smart TV Remote has black screen

Smart TV Remote iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Smart TV Remote app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Smart TV Remote app crashes or not working on Iphone (iOS):

Close and restart the Smart TV Remote app on iPhone
Update Smart TV Remote app to the Latest Version for iOS
Uninstall and reinstall Smart TV Remote iPhone app
Update your iPhone to the latest iOS version

Fix Smart TV Remote on iPhone unable to connect to server/internet connection issues::

To resolve Smart TV Remote network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Smart TV Remote black/white screen (blank screen) on iPhone:

Follow the Smart TV Remote iOS app troubleshooting guide Here →

Smart TV Remote Android App Issues and Solutions

Fix Smart TV Remote not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Smart TV Remote app issues:

Force Stop the Smart TV Remote App
1. On android, goto "Settings" » click Smart TV Remote app. » click "Force Stop".

Update Smart TV Remote to the latest version on PlayStore

Clear Smart TV Remote App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Smart TV Remote app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Smart TV Remote.

Fix Smart TV Remote unable to contact server/ Smart TV Remote internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Smart TV Remote » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Smart TV Remote » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Smart TV Remote on android.

Solve Smart TV Remote black/white screens issue on Android:

Follow the Smart TV Remote android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cabot Communications Limited, developers of Smart TV Remote.

About this app

Smart TV Remote application can be used to control your Smart TV over your mobile devices. By using the properties of your mobile devices such as touch screen and motion sensors, SmartRemote application offers a more comfortable, convenient and improved way to control your Smart TV.