Are you having issues? Select the issue you are having below and provide feedback to SmartNews.
- Annoying commercials interrupt reading
- App freezes up after a few minutes of use
- Full screen ads with hidden dismiss buttons
- Has a noticeable political bias
- Trump/Republican bashing articles on the front page
Each time I open your app, I get constant background noise throughout the session. It sounds like the low frequency static commonly associated with radio and tv.
When I tried to click on my Smart news sometimes it works and sometimes it doesn't and I cannot read all of the new stories and it just keeps spinning in circles on a lot of them I need help
Only one or two articles are coming in. Some, only part of the artical.
Why can I not see comments to read or post
slow to respond to news items
My iPhone Smartnews crashed today. I downloaded it from the App Store. My comments section is no longer present. How can I add this? Thanks
Stories will not download.
Won't load webpages. Error message
Out of nowhere the text doesn't appear. Endless loop of nothing
The layout on my phone has changed. I used to see buttons say Ruetgers, BBC etc. That I could swipe through. Can you tell me how to get them back?
I'm going along clicking on news and after a bit I go to click on news and won't open the story.
Being able to read the news articles
Will not connect 30% of the time spins remain blank it is happening with more frequency frustrating and not acceptable
App starts, downloads new articles, can change tabs, but when clicking on article it won't open. Only get the wait symbol
Smart news not loading articles. Spins. Tired of this crapp. Removing it.
Why is smart news not working.? When I click on a article, it just spins and will not open article.
Every day, for 1-3 hours, don't get news. I wait and wait, but no further stories can be shown
Just get a spinning circle when I try to open an article.
When I click on an article it shuts off after a few sentences
Links to articles in Smartnews won;t connect -- just get a spinning circle of death. Usually several dozen at any given time
New articles gail to load
It won't load new articles! Says network is busy and failed to load every time I refresh. Uninstalled them reinstalled and now it has NO articles at all!
The network has been busy since 6am mst. No updates
Won’t download new articles. Deleted app and tried to reload app and now it won’t download app at all. What’s the problem?
It’s not updating, it’s not letting me comment or like articles. I tried signing out and I also tried rebooting my phone. It’s telling me also I don’t have Internet connection which isn’t true.
Smart news won't refresh. Still showing headlines from yesterday. When I try to refresh, it says network busy. Restarting my phone and changing from wifi to mobile data doesn't help.
New articles won't load.
New articles won't load.
New news not loading
Get "Failed to load" always when click "New articles" button.
Complete guide to troubleshoot SmartNews app on iOS and Android devices. Solve all SmartNews app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SmartNews, Inc., developers of SmartNews.
this app is the award-winning local news app downloaded by 50+ million readers in 150+ countries! this app analyzes millions of articles every day to deliver the top trending news stories influencing the world right now. News From All Sides! this app delivers high-quality news headlines and breaking news from top news publishers: NBC News, MSNBC, USA Today, TIME, The Huffington Post, Bleacher Report, Quartz, The Verge, VICE, VOX, AP, Reuters, Buzzfeed, Fast Company and more. “Better than Feedly or Flipboard. Love it! ” Jack C. “Much better than the new version of Apple News. “Been using Google News but this is better. Much easier to share. ” Eddie H. “Literally one of the best news apps… It ranks with the likes of BBC News. “Browse headlines quickly, customize your channels and read the news offline. this app is an excellent free alternative to other popular news apps.