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by LivingInOhio

It used to be a reliable app that I used daily to read our local newspaper. Not one aspect of the app functions anymore, and I have corresponded with DDN many times and uninstalled, reinstalled, jumped through hoops providing screen shots etc, everything they asked, and now, not only can I not read the newspaper, but all my settings, bookmarks, personalization is lost too. They don't seem very concerned either, suggesting that I should "just go online and read it at their website". I am a paid subscriber. What's more, the app used to work fine. It's been weeks since this began, and I am really bummed that I may have to cancel my subscription as the app was my only real option.

by MissleBird

Many people have already shared my problems with this version of the app - it crashes every time I use it, especially on certain sections. And today I tried downloading the paper to try and prevent the crash but to no avail - the app crashed on both the same pages from when I was accessing the paper on-line.

And to make matters worse, I have contacted the customer (no-)service department several times to report this problem, and after ignoring me the first two times, they finally reported “we have reported the problem to our developers” but to date nothing has changed.

This is almost made me cancel the paper altogether since the ePaper app is my only option several days a week.

by Steve From Centerville

This is the worst App I have on my iPad. It constantly disappears and I have to restart it. The ads across the bottom make my reading the paper very annoying. I had to put black tape at the bottom of my iPad to cover it up. I can’t get thru the paper without it dying. Ridiculous for a paid service. I cancel the real paper because I couldn’t get the paper consistently in the morning. Now I get it when I want but can’t read the whole thing. Better fix this DDN or I’m gone as a customer.