Contact PONS Translate Support
Company Name: PONS GmbH
About: The free translator app from PONS
Get quick and reliable translations - with
over 50 PONS Dictionaries and text translation for 40 languages. This tool gives
you a translation for all of your search queries.
PONS Translate Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PONS GmbH
Verified email ✔✔
E-Mail: software-support@pons.de
Website: 🌍 Visit PONS Translate Website
Privacy Policy: https://en.pons.com/p/privacy-policy
Developer: PONS
Privacy & Terms:
https://de.pons.com/p/nutzungsbedingungen
3 Most reported problems 😔💔
Cookie Monster
by Licleto
The dictionary works excellent, but you don’t have the option to say no for them to recover data from your mobile, no privacy options, and accept all cookies. I am Deleting the app and using the web version.
Ads becoming a problem...
by Konibono
This is a great and free online dictionary, based on the works of a real, reputable firm. The app has been good for years with many language options. However, the app has become less and less useful for me as ads for games pop up and cannot be exited from. About 50% of the time I use the app, I end up with one of these ads that then requires me to quit the app and restart it. These irritations have led me to consider deleting the app from my phone. I use it much less than I used to now.
good but keeps crashing.
by Tiolhvfhbk
Every 5-6 searches requires me to restart the app as it freezes on the search screen. frustrating.
Have a Problem with PONS Translate? Report Issue
Why should I report an Issue with PONS Translate?
- Pulling issues faced by users like you is a good way to draw attention of PONS Translate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PONS Translate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PONS Translate.
