Contact SNCB International Support
Company Name: NMBS/SNCB Europe
About: Book your Thalys, Eurostar, TGV, ICE and IC train tickets on your
smartphone.
Book your international train tickets to thousands of European
destinations such as London, Paris, Amsterdam and Cologne easily via the SNCB
International app.
SNCB International Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NMBS/SNCB Europe
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SNCB International Website
Privacy Policy: https://www.b-europe.com/EN/Legal/Privacy
Developer: SNCB International
Can I trust SNCB International app?
Protect your data and wallet. We investigate the developer's website (Sncb-international.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Bad UX
by Chupacabracito
This app is terrible—to buy tickets, it just takes you to the website, and then when you try to pay it shows the web format screen in your phone, meaning the fields to type your credit card info Into are all just one millimeter tall, and when you try to zoom it only zooms from the upper left corner, so you can no longer see or tap any of the fields. Oh, and it doesn’t take iDeal payment. What’s the point of the app if it’s actively worse than using the website??
Terrible "Upgrade"
by MillenniumMike
This app was updated in mid 2022 and since then has been TERRIBLE. Interface is awkward, data not available, regularly does not work, and data analytics make no sense. Sometimes change is not actually necessary--in this case it was a huge step backward.
Charging money with no ticket
by Dana Kahwji
I was charged money on my card without having the ticket, after is payed i got a confirmation and then 5 seconds later i got an error message!!
Have a Problem with SNCB International? Report Issue
Why should I report an Issue with SNCB International?
- Pulling issues faced by users like you is a good way to draw attention of SNCB International to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SNCB International customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SNCB International.
