TeaTime Reviews

I buy books online all the time. This is my first experience with a periodical. I purchased a special edition of this app as that magazine seems to be unavailable in my area. I can see the charge pending. If this were a book, I would be reading by now. A couple hours after purchase I have nothing. My “library” is empty. Not at all impressed. Sent an email... Two days later and multiple exchanges, I’m finally in. Don’t know that I would ever purchase another digital edition.

this app is my favorite magazine and TeaTime was my favorite, but not any longer. What happened to my library! Hate is not strong enough for how I feel about TeaTime. I hope you are planing to change it back, and fire the one who decided to "update" TeaTime in the first place.

I have been a subscriber since 2015. I can not restore my past issues or read my current subscription. It is just awful and the developer has not responded to customer inquiries.

I am NEVER able just to tap on the new magazine and download it or read it. Every time I need to contact support to fix the problem but the problem never stays fixed. It’s very annoying not to be able to read what you’ve paid for in advance. Don’t think I will renew subscription again. Very frustrating!!! If it would allow me to give zero stars I would.

I paid for an online subscription to the magazine and the website keeps crashing. I e-mailed customer service and even called and left a message. Really disappointed. This is how you lose customers.

I subscribe through the iTunes app,have years worth of digital versions of the magazine and several special edition magazines. I cannot access with either my iTunes login or my ZINIO login. Both say user does not exist. I’m beyond angry!

I am a subscriber to the paper copy of your magazine but would love it to also be available on my iPad without having to buy a separate subscription. It would be great if you would make the e-magazine available at no extra cost to your paper subscribers.

TeaTime is terrible I purchased a subscription through iTunes and it never uploaded. iTunes won’t give my money back and there is no app support. Don’t waste your money!

This update is awful. I switched to digital years ago and until now haven’t had an issue. This “update” is terrible. Had to contact them to finally get my issues, and then the latest special edition didn’t come through. I sent in a request and was told that I had to purchase it. I explained I already did, then the story was they aren’t allowed to sell the special editions in TeaTime anymore, as that edition is being advertised on the top of TeaTime with the blurb to check under the special edition tab to purchase. Then I was given a link to contact the publisher, which took me to the wrong publisher. You are losing a customer of over 7 years unless this gets fixed.

OMG! This magazine switched to Zinio as it’s operating system and it has been a nightmare. I’m love this magazine and I’ve been subscribing to it for years...but no more.

I tried to restore my issues, which according to directions required I create a sign-in to Zinio. I did. But restore failed and failed and failed...even after I re-downloaded TeaTime , restarted the iPad.

So I went to App Support—Zinio. No chat, no phone number, nothing to contact them. FAQ gave me the same useless directions, no help at all. And worst of all...when I signed in, hoping that might allow for an online chat or to leave a message/question, the website said my password was wrong. I tried to reset it...and it wouldn’t reset. And all this time, I’m jumping through hoops because it won’t let you do anything unless you prove you’re not a robot.

So. I can’t restore my magazine. I can’t get in contact with app support, and Apple can’t help me either! All I can do...is cancel my subscription. Good bye, Tea Time. I didn’t think you’d want to lose a valued subscriber; there aren’t many of us out there, but you have. This whole fiasco is disrespectful to us faithful readers. Shame on you.

I have been a tea time subscriber for years through iTunes and not had too many troubles getting and reading my this app magazine however many months ago they upgraded TeaTime and I can no longer get my purchased magazines and I had years worth of them! I have contacted support several times and received no reply- do not waste your money until the publishers can bother to care about their loyal customers and get an app that works!!

I went into my Tea Time app to look at the latest version on my iPhone and when I tried to log in to restore my purchases, it said "User Does Not Exist." I tried a few times, gave up and then did the sign up again. This time when I got it it shows NONE of my past Tea Time magazines! Since I paid for these, I would like them; I have about two years worth and can’t access a single one! There’s a lot to be said for paper subscriptions if this is going to be the case!

In the past I enjoyed the Tea Time app. It gave me the ability to view print issues while traveling, and kept past issues in my library. Now, there is no library, my past issues are gone, and there is no way to log in. All I see are issues to be purchased. Issues that I already purchased. PLEASE fix this.

TeaTime crashes - can’t open it at all. Frustrating!

Now I can't access any back issues I purchased

I enjoy reading my issue of Tea Time on my iPad. However, I am unable to receive the most current issue. I'm only seeing Nov/Dec 2016. Very frustrating.

It took a couple of weeks, but I have finally have all my magazines restored. I can now enjoy all my magazines.
Thanks to the tech support team.

Have had this subscription since 2013. I renewed in January and nothing, no access to my account.

I have paid for this subscription for a few years, now it won’t open and I can not access my magazine. Where is the support? Total rip-off

Wasted too much time trying to restore my issues.... I have been a loyal reader purchasing both the print copy and the digital so I can enjoy when I travel. Zinio is no good — please do something otherwise I will need to cancel my subscription. Not happy.

I have had my subscription for several years and now I can’t open anything.

Today 6/11 I subscribed to TeaTime version and it was a total fail. Mind you i did read these negative reviews but the only reason i went ahead with TeaTime is because all the complaints were about not being able to restore purchases well since im a new subscriber and altho skeptical i just went for it so this is what happened nx...i called hoffman who then gave me the number to tea time which in turn bounce me off like a ping pong ball to itunes well it wasnt an itunes issue at all (btw so far I haven't had any issues downloading books or magazines with itunes until tea time came along confirming that it's an issue with tea time) " uhm excuse me can u take this tea back and bring me scotch on the rocks thx!" So i call tea time again to give them feedback about this especially when they seem completely oblivious about this issue so yea ladies and gents they are not reading your comments and that's what im trying to get them to do so they can fix the problem and stop misguiding ppl by being ignorant (im still waiting for them to tea time to call me) so for the love of tea avoid completely the digital/app version and i truly hope everyone gets their copies restored. Im with you in solace and will keep you all posted with any updates.