Contact Mammoth Mountain Support

Useless weather forecast page compared to the old one, gives very little information. The weird new map seems useless, panning and zooming around it feels awful but I have no use for it. Why do you have different weather and snow conditions and also the Snow report in info that just links to a webview? New snow conditions removed knowing the base at main/mid/top. Viewing open trails/lifts is awful. It should be sorted by open/scheduled/hold/closed etc to make it easier to search for the user. Trails shouldn’t be sorted in alphabetical order. They should be sorted based on open/closed or maybe also separated by areas like other mountains do. Maybe sorted by difficulty as well. Camera views are clunky and near unusable for a mobile application. They are small since they can’t be viewed horizontally. I like the intention behind redesigning the app, but it’s apparent there wasn’t much user testing for this CX. Hopefully can get some small updates before main part of the ski season! Looking forward to it

No longer the family run resort. Large corporate group. Could care less about the local skiers, especially the seniors. Prices keep going up. As long as snow falls prices go up. It is now set up so that only a family of four that is in the top 1% can go skiing. The lift operators don’t really care anymore, and don’t give the service they use to. There seems to be more lifts closed at certain times for no apparent reason other then it’s cheaper not to run them because there’s not that many people on the mountain. The groomers however, still do a great job in keeping the mountain groomed. The Mountain itself is still an amazing ski mountain.

Bring back the old app. Favorite part of app Is to check in on snow conditions through the web cams. Previously I could look at one page with 8 screen shots. Now I have to make many clicks on small icons and wait to take control and look at one at a time and click very small arrows on my phone. Also it’s not intuitive where the cams are located on the app either. I would Check daily to get excited for skiing. I won’t come back much because it’s painful to navigate. Sooooo bummed!