Contact Mammoth Mountain Support
Company Name: Mammoth Mountain Ski Area
About: Mammoth Mountain is California's premiere mountain resort offering big mountain skiing and riding.
Headquarters: Mammoth Lakes, California, United States.
Mammoth Mountain Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Mammoth Mountain. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Mammoth Mountain. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mammoth Mountain Ski Area
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Read 3 Customer Service Reviews 😭😔💔
Redesigned version is awful
by Chaoswii64
Useless weather forecast page compared to the old one, gives very little information. The weird new map seems useless, panning and zooming around it feels awful but I have no use for it. Why do you have different weather and snow conditions and also the Snow report in info that just links to a webview? New snow conditions removed knowing the base at main/mid/top.
Viewing open trails/lifts is awful. It should be sorted by open/scheduled/hold/closed etc to make it easier to search for the user. Trails shouldn’t be sorted in alphabetical order. They should be sorted based on open/closed or maybe also separated by areas like other mountains do. Maybe sorted by difficulty as well.
Camera views are clunky and near unusable for a mobile application. They are small since they can’t be viewed horizontally.
I like the intention behind redesigning the app, but it’s apparent there wasn’t much user testing for this CX. Hopefully can get some small updates before main part of the ski season! Looking forward to it
Corporate suits take over
by Dumpytump
No longer the family run resort. Large corporate group. Could care less about the local skiers, especially the seniors. Prices keep going up. As long as snow falls prices go up. It is now set up so that only a family of four that is in the top 1% can go skiing.
The lift operators don’t really care anymore, and don’t give the service they use to. There seems to be more lifts closed at certain times for no apparent reason other then it’s cheaper not to run them because there’s not that many people on the mountain. The groomers however, still do a great job in keeping the mountain groomed.
The Mountain itself is still an amazing ski mountain.
Hate it
by 5 Skiers
Bring back the old app. Favorite part of app
Is to check in on snow conditions through the web cams. Previously I could look at one page with 8 screen shots. Now I have to make many clicks on small icons and wait to take control and look at one at a time and click very small arrows on my phone. Also it’s not intuitive where the cams are located on the app either. I would
Check daily to get excited for skiing. I won’t come back much because it’s painful to navigate. Sooooo bummed!
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