Pyramid Solitaire Saga Reviews

by Jmcap710

I would have given this game 5 stars. I have been playing it for years and enjoyed it very much as it is addicting. Over the last couple years or so they have made some changes that gave players more opportunity to win free boosters. I saved my boosters for hard levels or reward rounds. BUT also in the last couple of years I noticed that suddenly I would not be able to open PyramidSolitaireSaga which forced me to delete it and reinstall. When I logged back in, the game remembered what level I was on and how much gold I had but for some reason wiped out my boosters. Frustrated, I continued to play knowing I’d have the opportunity to stock up again. This happened a few more times and the most recent one, a week or 2 ago, they’ve changed the game and aside from reward rounds there are no longer opportunities to win boosters anymore and again wiped out my inventory. I don’t usually write reviews on games but this is really frustrating for me since I’ve been playing this game for years and am well past level 1000 with none of the boosters I’ve saved unless I pay more $ to this game.

I will be looking for a different game to play now.

by Coin Problems

Lately every time I try to play this game, tha app closes as it gets to the level screen. You have to close PyramidSolitaireSaga , restart it, and hope it doesn’t do the same thing. I’ve had to reopen PyramidSolitaireSaga as many as three times before I could play. Also I have been on level 2464 for quite some time. The game tells me I failed the level even though I’ve had power ups, and extra coins to use. The level calls for a blue card, and a gold card to be used. I have gotten down to a few cards, plus the gold card, and even with power ups and extra coins, it says I’ve failed the level. VERY FRUSTRATING!!! I’d also like to know why you very often don’t reply to these reviews, especially the ones with a problem. I add more here. I would give this game e minus rating if it were possible! I have been syptuck on level 2527 now for quite a While .the game still freezes on opening and you have to close the game entirely to may be get it to open the next time. The game can easily become a money pit. You should try to answer a few notes.

by 2Kolohe

I’ve been playing this game for over six years. Unfortunately a few months back and requested that I login with an email Apple account google account or Facebook. When I did finally login all I’m getting now is a circle that is endless it does not allow me to sign in with my email account in which I did sign up for. until today I am unable to get any lives or send any lives or do anything else.

Customer service is nonexistent so the only thing you can do is go through their blog for help which is very unfortunate because they are no help because they are complaining about the same thing everyone of us is grumbling about at this current time.

This game has now become a big joke. If I was anyone I would not play this game anymore it’s ridiculous and uncalled for in the way they do business. Going to a blog is not the answer.

by Mrsbovinebell

First I give one star and gets put on someone else’s review. Second, the last update I did for this game about a 4-5 years ago rendered the game useless. I tap the icon on my phone to play and the orange screen with the king logo comes up then it closes. I haven’t been able to get the game to load since the last update. I’m sure there have been more but I don’t even get notices to update. It happened one time before but after a while it loaded and I could play. I eventually deleted the game and about 3-4 months ago decided download it and start over. It’s been a few months now and it is doing the same thing. The orange King screen comes up and then closes and the game will not load. I give up and recommend no else waste their time with it.

by Bsf429

For the past two days, I have not been able to open and play this game. It automatically closes. All other apps on my phone have been working properly. Also, just a thought - why can’t jokers be carried over to your joker bank if they are not used during a level? I would rather have one in the bank than given 2000 points at the end of a round.

Had to delete PyramidSolitaireSaga and then download it again. Lost all of my previous purchases, boosters and rewards. This is completely unacceptable. I demand either an increase in boosters and rewards bank or refunds for “emptying” my piggy bank at least twice over the past few weeks. I see that others have voiced this complaint. My email address is incorrect on my login because I am tired of constant spam sent to the old email. My profile name is Vidalia and am currently on level 3050. Please restore all previous rewards or credit my account. Thanks!

by Hisherstheirsmine1

I have contacted King Customer service 3 times!!!! Seriously what do I have to do to get accurate help!!???
The unhelpful suggestions just aren’t
working ( and have been a complete waste of my time )
The game was working fine then all of a sudden my friends given lives I had disappeared, I can NOT make purchases, and annoying ads come on 2 times more then they ever did l… some ads come on right after I have waited for the 1st one to finish.. then you hear & see the ad when the game comes back. Omg!! Soooo frustrating
King games get harder and harder as you climb the ranks of levels… but not having the option to make purchases or get lives to help is really really really annoying. I’m 1 nerve left if deleting all King games..& letting all know to watch out for this.
If there is a real human in customer service that actually wants to help a 10+ year player get to the solution then please HELP.
I work in customer service myself… never would I go several contacts without giving a final and HELPFUL solution
But then I guess we care about our customers.. they aren’t taken for granted!! I have spent considerable amount of money throughout my years playing … but honestly when anything ever happens to my KING games I cringe.. knowing.. oh well time to delete and start from 0…. But not this time.. there has seriously delayed helping communicating
And now I wait … yet again!!

by Merrily18

Update: Loved this game, never thought I would stop playing it, but I can’t do it with the new highlighting what cards you should play. It takes all the challenge out of it and took away all the fun. Until there is a way to turn that off I probably won’t play anymore.

I can’t begin to understand people complaining about spending actual money to play this game. I am on level 1176 and I have never spent a dime. I just don’t get it. The game is fun. It’s great any time of the day. A few levels have taken me a couple days to pass but I enjoy that part. The only complaint I have is that I lost all of my boosters a couple updates ago and even though I sent an email, I never got them back. No biggie. I play anyway because I enjoy the challenge and slowly earn them back. I love the game. People who are new to this, no money is needed. Just play it as it is.

by Lori MH

This is a great game and I’ve been playing for years. Recently my game crashed which has happened before but this time it deleted all of my boosters. I kept playing and earned a few more boosters only to have the game crash again and remove all of my boosters. After reaching out to customer service they are only able to go back to the most recent crash and couldn’t restore everything without a screenshot. Why would I have taken a screenshot prior to the crash that I didn’t know would happen in order to prove that it happened? After several emails back and forth it was clear I was dealing with an automated system and not a real person. Deleted PyramidSolitaireSaga .

by Cuca 58

For some reason lately when I want to open PyramidSolitaireSaga , it does not. I have turn the phone off but still does not open. I like the game and I been playing for awhile, I do not want to delete PyramidSolitaireSaga and install it again because I do not want to lose the worlds I already have passed and the position I am now. Any help?
I have an IPhone 8 Plus with the latest updates version. Thanks
After I made my previous comment, I uninstalled the game and installed it back again. Now , I am on level 301 and I have won 5 times and it says I did nit accomplished the game. Bought tokens and used them and still does not let me pass. I collected 4 cards and the last blue card does not let me collect. It does not matter the order, does not let me do it.

by Kathy The Speducator

I’ve been playing this game for years. I’m on level 5,000 and something. While playing the game today, the game just blanked out. When I got back on, all my rewards were gone. I logged out, then back on, I was put on the same game in the five thousands, but all my rewards were gone. This is the third time over the years this has happened. It’s SOOOOO ANNOYING!!! Not fair, when I earned hundreds of rewards in every area and have to start on these high levels with no rewards to use. One round can take me several days to win without these rewards. Please fix this problem and get me my rewards back. I’ll be quite surprised if I hear back from anyone concerning this serious flaw with this game. Kathy V

by Crsheishman

This used to be my favorite solitaire game. But now I can barely get past a couple levels unless I want to spend way more money than i want or budget, allows.
I’d rather watch tons of ads to earn coins or such than be stuck for days hoping I’ll finally win.
Didn’t start off like this - as levels get higher, ability to win was much lower percentage -unless you spend a lot.
Curious-why does the piggy bank change levels with successful play but it’s always still same amount of coins at same price you earn? Should have more coins or less cost as reward for so many levels completed.
Now PyramidSolitaireSaga won’t open- after years of playing, I’m ready to delete.

by Nekogami9288

I have been a top player of this game (last week in 2ND Place overall) and play religiously. An update a year or so ago wiped out all of my bonuses that I had saved. Aggravating, but I played on. On occasion PyramidSolitaireSaga would kick me out in the middle of a game and I would lose a life. Now this current update won’t even allow me access to the game. Kicks me out immediately. Everything else on my tablet is perfectly fine. It’s only this particular Kings game. So…disappointing is my review. Of course I could delete PyramidSolitaireSaga and start over and lose my placement which would not be my first choice. I will give the 3 stars because when working properly, its a great game. Updates? Not so great :-(

by Dickballs67642

The game has gotten a little ridiculous. Even using every booster in my arsenal, it hasn’t helped defeat what should be an easy level. Hundreds of tries, no luck, and it’s simply because the cards refuse to cooperate and at this point, it’s hard to say it’s a coincidence.
It’s a level that requires you to clear a single card to even start the game, and to clear that card, you need have to turn over either the card one step higher or lower, and I’ve gone through the entire stack of cards without those necessary cards appearing, and when they do appear, it’s at the end if the deck so one or two moves later, the game is over in less than 60 seconds.
It takes time to regenerate lives - unless you pay for more - and the same goes for boosters that can clear a particular card. You can win those, but they are rare.
It’s simply not fun anymore, and that’s a shame, because this was my favorite pyramid solitaire.
I only come back every few days now, and it’s getting further between, because being stuck on one level for months due to simple game mechanics, isn’t challenging. It’s annoying, especially when you get pop-ups after every defeat encouraging you to buy extra lives and moves.

by Leonwhetsell

I love all the king games I'm almost to a thousand in two candy crush games(not saying much for my life 😏) and I've spent maybe a couple bucks on each game, however I did have to take long breaks in between just from getting so frustrated. I love the challenge and ways I have to use my brain. On this game like that other person spoke of with piggy bank and the using of the joker key always flying away it's somewhat very annoying. That being said I do love the games and really appreciate you for allowing me to play it free as a stay at home mother of two young kids I can't afford things like entertainment for myself 😏😁 but those kids are totally worth it

by Chciken Litye

I have been playing this game since it was created - and I have just lost all my power ups for the THIRD time. Every time the games asks me to log in… I lose my power ups. Some I paid for in the beginning (you used to buy a bunch of in-game money for a $2.99 piggy bank). At some point - a bunch of that in game money disappeared. Then I lost years of stored up power ups the next year. Restarted from scratch… then it happened two more times over the course of several years. All around having to log in again. Oddly - they never lost my rank (I am currently on level 1770). LOVE the game itself… but I have stopped playing for now because it’s so frustrating to save so much and then just lose it all.

by Ccrn1997

I have been playing this game since the beginning. Currently 4070- but was reading reviews and wanted to give tips. Don’t spend- there are boards the are basically impossible to pass without spending like the one I am on now. Lvl 4070 is a 30 card straight, very little cards in your hand and majority is chained; wrapped etc- don’t let it frustrate you. The game will eventually make it stupid easy for you to pass after so many attempts bc they know you won’t spend or you will give up and quit. Just play it through and keep playing. I love this game it’s mindless fun, but gave it 4 stars due to glitches and what I stated above.
One of the few games that the developers keep adding updates and more levels regularly which I appreciate
The one thing I wish I had control of it when I play the double pile, I have control on which pile my card can go or which pile my card goes when I use a joker or the scepter. But sadly you don’t.

by Cvcollins69

This game is addictive but it needs to have the life’s increase to just more than five. By the time you start playing you’re done in a matter of minutes. So more life’s than five would be nice or at least give the players to earn more life’s during playing a game. Earn on for each time you win, earn for logging in and playing something. Or watch a short video to earn more play. The other thing is that you can finish the game and win but it’ll tell you that you have to retry because you still have cards left to play and that part I don’t like. To me that cheating me out of a game and this has happened to me several times. I don’t think that’s fair. 😡

by Kimmicans4

Love to sit down after a stressful day of work and play this game! It is a fun & challenging puzzle using numbers to match. I love the positive motivation you hear when you find consistent matches. It is very satisfying to complete the puzzle and move to the next step. I run a business in a very high demanding environment. I must make quick decisions that give me the best results that is best for my end user and my clientele. This game is fun & challenging while continuing to fine tune my thinking skills even in relaxation from a tough day. It is relaxing & works my brain...in a different way than my what my job demands. Love it!!!!

by Sandi Aka Sharky

Glad you got shut down issue fixed but all my bonuses are gone! 😡

Update: I forgive you for stealing my bonuses. I’m too hooked on this game to stay mad. I’ve played it for at least five years. I got to the point I was constantly waiting for new levels. I even went back and replayed every level trying to win each game the three different ways. Deleted it one day because I was tired of waiting on new levels.

Couldn’t stand it and after a few months I came back. Now I have ten new levels! I love this game!

by Jhgghjgtuuggg

I can’t get the game to open. When I go to open it it just shuts back down. This Happened a couple of months ago and I had to start all over again. I don’t want to start all over again on this game.I don’t wanna start over from scratch when I’ve already started over from scratch once before. Is there a problem with this game? This is ridiculous. I really enjoy this game but I went to play this morning and it started all over from the beginning. I’m not playing this game anymore. I have played this game for probably five years and this is the fourth time that I have had to start all over again.

by 60xy

Agree with previous reviewer. All these games requires you to pay money to beat the level that you have worked so deligently and strategically for and boy you just need a couple more chips to finish. On the other hand it’s extremely challenging n you need strategy. I paid for 3 jokers and it automatically put one of the 3 next to the deck. I lost it cuz the card I played was a winner!!! I didn’t need it cuz I ALREADY HAD A JOKER IN PLACE AT THE DECK AREA. I didn’t Like that it took that one joker n I never used it. Put the stuff I buy in the Joker, Sphinx or 7 card at the bottom area. BABY YOU ARE GOING TO LOVE THE RIDE!!!

by Sara84333

I have been playing this game for a couple years now and on level 743. It is an addictive game but really disappointing how there are no chances to earn gold instead of buying gold. It makes the difficult levels super frustrating . As well as the special bonus when you check in three days, that’s a joke. When it finally does work, 9 times out of ten it’s a poor power up instead of something that can help you. I am in high hopes that the creator reads this review and considers adding ways to earn gold. Even with downloading your sponsors games would be efficient. Wonder if I will even get a reply to this review.

by Nana Pam

Love this game! I’ve had it for a long time! A few years, at least! I bought PyramidSolitaireSaga! Played it every day! Then COVID came and you allowed a free play mode! Play as much as you wanted! Well, my app stopped working, and I thought maybe there was an overload of players or something! Well, I still can’t play! I try to open that app, and it just shuts down! I’m afraid to delete PyramidSolitaireSaga , and reinstall it, I don’t want to lose 3-4 years of playing! I was in the 700’s pathway! If I delete it, can it resume where I left off, or will it start me at #1 again? Please help! Lol

by NYERNTX

Have to say that this is a very good game. It seems that people start winning their levels around the same time since being stuck on one for 50 plus games. That’s ok, because I love a challenge! Just have a question about the most current update which is 102. I’m on level 1573. This level before you even start takes your lives away. I had 5 to begin with. It’ll take 2 away, you play one then it’ll take your last 2. Can you please fix this glitch otherwise I’ll be stuck indefinitely? P.S. keep the levels coming!!!:)