Contact Pyramid Solitaire Saga Support

by Jmcap710

I would have given this game 5 stars. I have been playing it for years and enjoyed it very much as it is addicting. Over the last couple years or so they have made some changes that gave players more opportunity to win free boosters. I saved my boosters for hard levels or reward rounds. BUT also in the last couple of years I noticed that suddenly I would not be able to open the app which forced me to delete it and reinstall. When I logged back in, the game remembered what level I was on and how much gold I had but for some reason wiped out my boosters. Frustrated, I continued to play knowing I’d have the opportunity to stock up again. This happened a few more times and the most recent one, a week or 2 ago, they’ve changed the game and aside from reward rounds there are no longer opportunities to win boosters anymore and again wiped out my inventory. I don’t usually write reviews on games but this is really frustrating for me since I’ve been playing this game for years and am well past level 1000 with none of the boosters I’ve saved unless I pay more $ to this game.

I will be looking for a different game to play now.

by Bsf429

For the past two days, I have not been able to open and play this game. It automatically closes. All other apps on my phone have been working properly. Also, just a thought - why can’t jokers be carried over to your joker bank if they are not used during a level? I would rather have one in the bank than given 2000 points at the end of a round.

Had to delete the app and then download it again. Lost all of my previous purchases, boosters and rewards. This is completely unacceptable. I demand either an increase in boosters and rewards bank or refunds for “emptying” my piggy bank at least twice over the past few weeks. I see that others have voiced this complaint. My email address is incorrect on my login because I am tired of constant spam sent to the old email. My profile name is Vidalia and am currently on level 3050. Please restore all previous rewards or credit my account. Thanks!

by 2Kolohe

I’ve been playing this game for over six years. Unfortunately a few months back and requested that I login with an email Apple account google account or Facebook. When I did finally login all I’m getting now is a circle that is endless it does not allow me to sign in with my email account in which I did sign up for. until today I am unable to get any lives or send any lives or do anything else.

Customer service is nonexistent so the only thing you can do is go through their blog for help which is very unfortunate because they are no help because they are complaining about the same thing everyone of us is grumbling about at this current time.

This game has now become a big joke. If I was anyone I would not play this game anymore it’s ridiculous and uncalled for in the way they do business. Going to a blog is not the answer.