Contact Pyramid Solitaire Saga Support

by Merrily18

Update: Loved this game, never thought I would stop playing it, but I can’t do it with the new highlighting what cards you should play. It takes all the challenge out of it and took away all the fun. Until there is a way to turn that off I probably won’t play anymore.

I can’t begin to understand people complaining about spending actual money to play this game. I am on level 1176 and I have never spent a dime. I just don’t get it. The game is fun. It’s great any time of the day. A few levels have taken me a couple days to pass but I enjoy that part. The only complaint I have is that I lost all of my boosters a couple updates ago and even though I sent an email, I never got them back. No biggie. I play anyway because I enjoy the challenge and slowly earn them back. I love the game. People who are new to this, no money is needed. Just play it as it is.

by Mrsbovinebell

First I give one star and gets put on someone else’s review. Second, the last update I did for this game about a 4-5 years ago rendered the game useless. I tap the icon on my phone to play and the orange screen with the king logo comes up then it closes. I haven’t been able to get the game to load since the last update. I’m sure there have been more but I don’t even get notices to update. It happened one time before but after a while it loaded and I could play. I eventually deleted the game and about 3-4 months ago decided download it and start over. It’s been a few months now and it is doing the same thing. The orange King screen comes up and then closes and the game will not load. I give up and recommend no else waste their time with it.

by Hisherstheirsmine1

I have contacted King Customer service 3 times!!!! Seriously what do I have to do to get accurate help!!???
The unhelpful suggestions just aren’t
working ( and have been a complete waste of my time )
The game was working fine then all of a sudden my friends given lives I had disappeared, I can NOT make purchases, and annoying ads come on 2 times more then they ever did l… some ads come on right after I have waited for the 1st one to finish.. then you hear & see the ad when the game comes back. Omg!! Soooo frustrating
King games get harder and harder as you climb the ranks of levels… but not having the option to make purchases or get lives to help is really really really annoying. I’m 1 nerve left if deleting all King games..& letting all know to watch out for this.
If there is a real human in customer service that actually wants to help a 10+ year player get to the solution then please HELP.
I work in customer service myself… never would I go several contacts without giving a final and HELPFUL solution
But then I guess we care about our customers.. they aren’t taken for granted!! I have spent considerable amount of money throughout my years playing … but honestly when anything ever happens to my KING games I cringe.. knowing.. oh well time to delete and start from 0…. But not this time.. there has seriously delayed helping communicating
And now I wait … yet again!!