Contact Solitaire

Contact Solitaire Support

Published by on 2023-11-15

About: Solitaire by MobilityWare is the ORIGINAL maker of Solitaire free for iPad and
iPhone. After more than 10 years on the App Store we are STILL improving our
card game with fun new features.



How to Contact Solitaire Customer Service/Support

Solitaire Contact Information

Listed below are our top recommendations on how to get in contact with Solitaire. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Solitaire. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MobilityWare



51.43% Contact Match

Developer: PuzznGame

E-Mail: [email protected]

Website: Visit Solitaire Website

78.26% Contact Match

Developer: Adne Allanah

E-Mail: [email protected]

Website: Visit Adne Allanah Website





Privacy & Terms:

http://www.mobilityware.com/support.php

http://www.facebook.com/mobilitywaresolitaire

http://www.MobilityWare.com/

http://mobilityware.com/privacy-policy.php

http://mobilityware.com/eula.php




Reported Issues: 4 Comments

4.7 out of 5

By Norman Collings

5 months ago

I signed up for your FREE GAME on 11-5-23 and it was SOLITAIRE CASH, and I started playing the game then I checked my bank and I saw a charge for $14.00 ... I was NEVER TOLD that you were charging me for a fee... I thought I was adding my card information for the winnings that I won ....AT NO TIME ... WAS I TOLD THAT YOU WERE CHARGING ME!!! So, I had sent you 3 emails, and in case they don't get to you. I would like you to 1) REFUND THE 14.00 BACK TO MY CARD 2) DELET AND REMOVE ALL OF MY PERSONNAL INFORMATION FROM YOUR SYSTEM. I have called and spoke to my bank already about the charge and they are putting a stop on it and if .AND I MEAN IF I SEE ANOTHER CHARGE come from my account to your company...I will have no other choice then to get an attorney involved. Please delete and cancel my account and return the charge of $14.00 that I was unaware of . and please contact me to let me know what you are going to do as a company to resolve this-. my number is 502- 714-8107, and my email is forebearer2003@redacted I used both of them to sign up for Solitaire Cash Thanks, Norman J. Collings

By MikeH24


Since the update...

IN RESPONSE TO DEVELOPER: No, I have never had any other version of this App. The exact same no matter which device I have had (every single version of the iPhone except 5s). I go to "Purchased," scroll down to the very bottom, and there is the App. Never once have I ever noticed ads. If there were ads, it was out of the way. NOW they are FULL SCREEN and cannot be skipped. The first time it happened (after the update on my new iPad Pro 12.9) there was a streaming issue (I guess) because there was nothing except a never ending circle. I had to hard shut off the iPad to close it. Regardless, because of this (and that this has never once happened since the iPhone 3G) I have deleted the App and will not reinstall until this is fixed. I was with you guys since the very beginning, so this has been very disappointing for me. This was one of the few Apps that I first downloaded that are still around and still works (at least it DID work). No more. Unbelievable. I’ve had this App since the beginning, since the iPhone 3G, and it has ALWAYS been my go too App for passing the time. No more. Every update has been great, with many good and new features that has made this App stand the test of time. Now, though, the moment I start a new game, FULL SCREEN ADDS! Such a disappointment. Years and years of loyalty down the drain. DELETED...



By kiki091089


Ads are incredibly misogynistic and Mobilityware doesn’t care

I’ve had this app for about 2 months and I noticed pretty quickly that I kept seeing ads for other “games” that were outrageously misogynistic. They often depicted women as big breasted caricatures whose bodies were being threatened by animals (a dog attack, an elephant that also was supposed to be in love with her, a swarm of bees), or by other men (a large man reaching out for her with a hungry expression while she tried to get away). In all these “games,” there was always a man there to save her, after which she rewarded him with cartoon love eyes. They also advertise “games” where two cartoon women are staring lustily into each other’s eyes and the player can choose whether they kiss or one pulls the other into the pool. I know it’s a well established and justified stereotype that straight men think all women, including lesbians, only exist on this earth to arouse them, but maybe we don’t need to feed into that delusion on an app for solitaire that claims it’s suitable for children. I’ve reached out several times to the app and the response has been complete disinterest in actually trying to stop this. I’ve deleted the app and I know this will most likely go unnoticed by most, but maybe some parents will see it and move on to another app before they okay it for their children’s’ devices.



By Fed up with the commercials


Too many commercials

This app used to have pop up ads in between each game. Ok, no problem, I’d take a quick peek at the ad and it was something I was interested in I’d click on it to learn more, if not I’d close the ad and resume playing. I expect that with a free app. But now, especially over the last year or so they’ve moved onto running 30 second commercials that you can’t turn off if you’re not interested. It’s like watching local tv now. And thus happens after every game - about every 3 minutes or so. Additionally, they’ve now got ads that when you click on the X to close it, it opens up the ad in your phones browser instead. Everything is now about clickbait now and it’s become a real nuisance. Don’t get me wrong, the game itself is excellent - I’ve been playing it on my phone for years, but for something as simple as solitaire, to expect someone to upgrade and pay for this to minimize all the commercials when there are hundreds of solitaire apps out there that don’t make you take a minute long commercial break every 3 minutes of play, the choice is obvious. I’ve been a loyal user of this app for several years, but I’ve had it up to here with this nonsense. I’ll be looking for another solitaire app and when I find one I like, I’ll be deleting this one permanently. Sorry guys, you’ve got a great game here, but you’ve seriously overestimated what it’s worth to players to keep using it.




Have a Problem with Solitaire? Report Issue

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Why should I report an Issue with Solitaire?

  1. Pulling issues faced by users like you is a good way to draw attention of Solitaire to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Solitaire customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Solitaire.


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