Contact Solitaire Support

by Skylander Girl 12

I usually enjoy myself a fun game of Solitaire, but this app made that experience nearly impossible. The “Hint” feature this app provides does nothing if there are no moves left in the game, which it does not inform you, and so you may just waste your time racking up moves before you start a new game. The rate at which I found games unsolvable, even when utilizing the undo button, was astounding. I also had the unfortunate experience running into a somewhat explicit ad depicting content not suitable for all ages, and had to report the ad. Given complaints I have seen about other intrusive ads, it is very clear that there is not an effective pre-screening process for the ads that can be shown on this app, and I am very disappointed that anything like it was able to be shown in a game with a +4 rating. Either change the age rating on this game, or insure your ads are free of scams and depictions of inappropriate content.

by Einherjar 1775

I’ve had this game for a long time, a few years on a few different devices, and never before have I ever just quit a game due to the sheer obnoxiousness of an ad. It’s a grey bar with a single blinking Mail icon in the center, and if you click it, it takes you to a ridiculous “Congratulations, you’re a winner!” pages. Are you serious? You sold ad space to a pop-up scam? And if you don’t click the ad, the player is forced to see it blinking furiously in the most aggravatingly distraction way possible? This is what you’ve become? Your whole business model is you annoy us or you try to screw us with a scam? No. You wanna screw us? To hell with that. Screw you.

*Edit - So you made an app, and you can’t even regulate what ads you play? Pathetic. I’d give you another chance, if I felt for one second that you were being sincere. Thankfully, I deleted the app right before I left my review. Have fun with your business model of aggravating people until they delete your app as well.

by LeSean Frogger

I have been using this app for a long time. I was great. I don’t have a problem with the banner ads (it’s a free game and ads are inevitable), but this Progressive ad has to go.

Unlike banner ads, this Progressive ad is actually on the cards and changes the appearance of the whole app.

This is really annoying and can easily be substituted with a video ad in between rounds or a banner ad.

The Progressive ad is unnecessary considering there are also banner ads playing as well.

Not only is it unnecessarily annoying, it is a stupid ad - have a picture of Flo and a sign saying Progressive is a terrible ad. It doesn’t tell you anything about the product, there is no link to the Progressive website, and no information to hook the customer.

All this is compounded by the way the ad changes the appearance of the game in a negative way that actually turns the consumer off of both Progressive and the app.

**A banner ad or video ad for Progressive would be a much better substitute** because it would actually deliver information relevant to the consumers, it could have a link to the Progressive website (allowing you to actually generate business), and most importantly it delivers this information in a manner that does not effect the playability of the app or effect the appearance.

Please change this. It harms both the playability of the app and Progressive.