Contact Wingz Support
Company Name: Wingz, Inc.
About: Wingz offers peace of mind while traveling through predictable cost, confirmed availability,
pre-booked, hassle-free, trusted drivers.
Headquarters: San Francisco, California, United States.
Wingz Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Wingz. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Wingz. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for WingzContact Wingz! Or Contact Support
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Read 3 Customer Service Reviews 😭😔💔
Incredibly flaky service
by Rebeccakurz
Both rides that my family scheduled with wingz did not happen this weekend. The first ride was confirmed, then canceled the night before because of lack of staff. The second ride, the driver left us because our flight got in 20 minutes later than expected. I was able to text the driver from the flight letting him know and asking that he please wait 20 minutes for us. He did not, even though the website says flights have a 30-min leeway. The entire reason we booked the wingz service was to get a cat seat- so customer service telling us to book a Lyft was not helpful! Wingz will not return my calls or texts now. I will obviously never book this service again. I recommend you steer clear, as well.
First trip great then never could get a ride
by Yoa12345
Do NOT download this app. We loved our first ride. Scheduling a ride at our busy airport (SEA) was so convenient and we had no wait time. The vehicle was nice, they were early and waited for us to get bags. I literally planned on using this service for every airport ride (about 4 times per month). Over 6 months we have only been able to schedule a ride twice, with countless of attempts because it was initially so great. Today was the last straw and is resulting in this review. We schedule a car to the airport 4 days ago, we schedule our ride an our from now and just heard they couldn’t obtain a driver. Deleting app now. Don’t waste your time.
Bad software. Worse management
by PJR!
The first time we used Wingz, the experience was great. Alas, downhill from there.
The next time we used Wingz, they assigned and confirmed 2 different drivers, but sorted it out the evening before the ride.
This last time was completely messed up. We booked a ride to the airport the evening before our departure. We soon got 3 confirmations, one on the way to pick us up right away, and 2 for the following morning. My wife called to stop the driver from coming that night. This time, they failed to sort out that they had doubled booked us and 2 drivers showed up at 6:30. Wingz decided that their faulty app was our problem and double charged us.
In this competitive market, there’s no need to put up with a poorly executed app with poor supervision. Needless to say, we’re contesting the doubled charge and deleting the app.
In short, don’t download this app. Don’t give them your data.
Have a Problem with Wingz? Report Issue
Why should I report an Issue with Wingz?
- Pulling issues faced by users like you is a good way to draw attention of Wingz to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Wingz customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wingz.
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