Contact OneKey® MLS

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About: OneKey® MLS is New York’s largest Multiple Listing Service has the most
accurate and reliable property listings to search from when buying or renting
because we are the source. Buyers and sellers turn to OneKey® because we have
more of what they need – all in one place.



OneKey Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit OneKey Website

Privacy Policy: https://homespotter.com/privacy

Developer: OneKey MLS







4 Most reported problems 😔💔

4.8 out of 5
Richard Pittman
2026-04-23

I glanced at my property and seen something disturbing. It stated my house was removed on dec of 2020. I never put anything for sale.Can someone reach out to me either by email or phone,646-571-6721.

Website vs. App

2025-10-31

by Suzabooze

It’s great that the website includes “Pets Allowed” information right below the Description of the property. Zillow doesn’t have this. However, this information is nowhere on the app. In order to be a replacement for the website, this information should really be included. I shouldn’t have to toggle between the website and App and have to copy and paste the MLS ID every time I view a property’s listing.

Poor functionality

2025-11-01

by DKG111994

App always worked great until a few weeks ago when I updated the app. Old listings are being shown with old open house dates. Listings that are not on the market are showing on the app, and not the website. School district does not appear, and floor plan descriptions no longer appear.
Please update. This has made house searching quite difficult.

Glitch needs to be fixed!

2025-11-02

by Jojo62688

The MLS website is great however for the past month on the app whenever I search for houses by neighborhood everything comes up with 0 results. I try 10 neighborhoods and everything just says 0. So for a month this app has been utterly useless. It’s unfortunate because I do prefer to use MLS. I hope they do fix this issue.




Have a Problem with OneKey® MLS? Report Issue




Why should I report an Issue with OneKey® MLS?

  1. Pulling issues faced by users like you is a good way to draw attention of OneKey® MLS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OneKey® MLS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OneKey® MLS.


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