Maya Cinemas Reviews

The 5 star reviews all talk about how great the theatre is not MayaCinemas so if you see a 5 star review it invalid the truth is MayaCinemas is disgustingly bad. It’s clear that they still don’t bother to hire anyone competent to make this because MayaCinemas will immediately launch you into a web browser to buy tickets and like every movie theater; the website is also egregious and lacks any competency in its UI and UX.

App glitches. You’re logged out and can’t be logged back in. Email says it gets sent but never does. Endless loop to verify email. Reset passwords just fine but won’t send an email to verify me which won’t let me in MayaCinemas . Shame and waste of time.

So if something happens and you need to cancel the tickets you bought, you have to go in person to have them canceled, however if you made the purchase on their website instead of MayaCinemas , you can just cancel easily thru the email they send you. Makes no sense to create MayaCinemas then make things that worked well 100x times harder. I’d imagine that is intentional since most people if they cannot make the movie, probably cannot just go there in person before show starts to cancel either.

Downloaded MayaCinemas just to see food and drink options since the website didn’t provide it.

Selected my cinema and then selected food and drink, at which point it said “no cinemas found.” Restarted MayaCinemas , tried again, and again, etc. Garbage, just like the website.

The old app worked just fine before the made me update it. The problem no is that I can’t even use MayaCinemas because can’t login to it. I was redirected to the web when asked to change the password I changed my password. Went back to MayaCinemas with my new password and it didn’t work. New passwords need to be directed back to MayaCinemas !

Before whatever update, MayaCinemas worked wonderfully. I had no issues. But for last couple of weeks MayaCinemas will not allow me to log in. I have changed my password twice. Would love to get in contact with customer service or technical support to solve this issue.

MayaCinemas looks a lot nicer than previously, but they still have a couple bugs to work out. Primarily, seat, selection issues. When there are three open seats between taken seats, you can’t select just two seats even though they’re only two of you going to the theater, MayaCinemas says you cannot leave an empty single seat, however, they’re only two of us and I don’t want to buy three tickets for two people. App needs to lift this restriction

Every time try to make a purchase, on the pay page my app crashes and my maya mas tickets take like 10 minutes to reload. I've tried to delete it and redownload but ever since the new update I can only order my tickets on the web. I still love the theater but kinda annoying

The seats are not that comfortable. They need to be able to lean back more. My neck starts to hurt after so long and I’m constantly having to adjust myself. Movie studios grill seats might be something to consider.

I used to be logged into my account but it signed out and when I tried to sign in it said I didn’t have the correct password. So I tried to make a new one and when I tried to sign in with my new password it didn’t let me. So when I tried to make my mom an account, same thing. Before it signed me out it was great. And with my birthday having just passed I’m disappointed that u can’t get my birthday ticket, or get more points.

I used to love MayaCinemas but ever since it got updated I put my information and it says to verify my email and I don’t receive any email at all. I check my spam and junk mail and nothing. Fix this and it will be amazing!

This is the very best place in town for movies and MayaCinemas is so convenient, not happy about the service fee

Now we have to scan the credit card for payment in-app, I can’t use it to book my tickets anymore. No matter how still I hold it, it refuses to capture the image even when the gold box is complete and the background drops away. Also please add a movie rating to the filter options so, for instance, I can show my kid her PG options only when deciding what to see. But otherwise I love it. We’ve been using it to make sure a show won’t be crowded before committing to going: a great risk assessment tool during COVID. Thanks!

Really good you get free popcorn and movie tickets if you use MayaCinemas

Maya is a great theater. It is always my first choice!! MayaCinemas has problems! When I try to send feedback it gives a message, “Unable to send feedback. Please try again.” Yet the message on MayaCinemas says, “Send us your feedback so we can improve your app experience.” They need to fix MayaCinemas !! MayaCinemas won’t allow me to log in most of the time.

I love Maya cinemas, it’s close to home, great prices for food and love the MPX sala. Highly recommend this place to enjoy with family and friends.

There should be an option to pay via gift card. It was on here before, but nowhere to be seen now. Beyond that its very easy to navigate and book times.

I really enjoy this cinema. I love MayaCinemas and the points system. Come to early showings and use my points for free popcorn or discount food purchases. Only problem I see is on the seating system for the Dolby theater. The seating chart is in reverse . So seat on the map is actually reversed in the theater.

Recently my Maya app updated and my upcoming movies and purchase history were nowhere to be found…bummer now I have to go to the desk to receive paper tickets for my upcoming movies. The new app version finally lets me keep my tickets on my apple wallet, but it won’t let me list my upcoming movies onto my calendar as a reminder, please fix.

Best theater in town! Clean, comfortable, and friendly staff. Never attend another theater unless it’s not playing at Maya.