Contact CBT Nuggets Support

I paid for my month of service. I was watching videos and opened the app back up less than an hour later and it said I had to pay again to continue. I checked my billing and I was only about 3 weeks into my month of service and was in autopay. I emailed 3 times over a week with no response. I tried both phone numbers on their website one always gives the busy signal, and the other rings to a marketing firm. With how expensive this service is, this is unacceptable. I feel like I have just had my money stolen from me. Save the headache and go with Linux Academy or some other service. They are cheaper anyways.

I was recently given a CBT Nuggets account through work. While the content on CBT is great and the app is clean, the lack of features I’m used to in services like Udemy are not, especially when you consider the cost of CBT. No way to subscribe to or join a course (I have to create playlists for each course to keep track and I can’t even create a playlist from the app), no bookmarking or notes can be taken, no community Q&A, no Google Cast support to stream to a TV for viewing, no resource links or supplementary material, etc. This is honestly disappointing because I find myself wanting to access the videos but get so frustrated by the lack of some of these basic features that I don’t use it at all. More importantly, I feel like my company has wasted their money. CBT if you’re listening, help me learn with your app. Start with allowing video course subscriptions or the ability to create playlists from the app and Chromecast support. This service could be so much better.

Hi! I’m constantly having to close the app and reopen the app when using the picture-in-picture mode. The video controls disappear when switching back to regular viewing. Also it would be nice if we can get a 10 second rewind when in picture-in-picture. This way I don’t have go back to the app to then switch to regular viewing mode, which is when the controls disappear forcing me to close the app and start over for a 10sec rewind. The feature is Great (when it works) as I’m using the iPad to take notes while watching and listening. Please fix this bug. Thank you!