Contact Honolulu Star-Advertiser

Contact Honolulu Star Advertiser Support


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About: Take the Honolulu Star-Advertiser app while you're on the go! Get easy access to
breaking news, weather, traffic, as well as premium content, including local
features, island food and more. Anyway you want it, we deliver.



Honolulu Star Advertiser Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Contact e-Mail: custo Click to view


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E-Mail: webma Click to view

Website: 🌍 Visit Honolulu Star-Advertiser Website

Privacy Policy: http://www.staradvertiser.com/about/sa_terms_of_service.html

Developer: Oahu Publications, Inc.








8 Most reported problems 😔💔

4.4 out of 5
James Hamasaki
2024-02-26

Did not receive delivery this morning, 2/26/24 Address, 718 Hahaione would like to receive a copy of today's paper tomorrow. Th... Show more

Stanley Hanakawa
2024-01-20

I can't log in to my Star Avertiser Website. Keeps on informing me to enter my E-mail account but states that it is not valid. ... Show more

Rosemary Nishi
2023-12-29

I have made numerous complaints about my newspaper not being put in my paper bin. The carrier apparently doesn’t care where the... Show more

Greta Kilpinen
2022-10-17

did not receive paper Oct 17 2022 Please deliver: 99-933 Aiea Hts Dr. Mahalo. Greta Kilpinen

Charles Rushforth
2022-09-23

We were gone for a week and suspended delivery until Tues the 20th. However, we seem to have permanently fallen off your map? ... Show more

Not Very Useful

2022-06-05

by Aloha.boy

I have been a print subscriber for over thirty years through a couple of mergers and accessed the digital edition since it became available. The print edition is okay given the state of the industry but the digital edition seems a second thought as most stories are hours old and updates are well af... Show more

Ridiculously bad: how to lose subscribers

2022-06-12

by Mi.mo

I am a new print and digital subscriber, and this is the worst newspaper app I’ve tried yet. I love getting the print paper the old fashioned way, but I want access on my electronic devices, too. DOES NOT WORK. Seriously, it makes me log in every single time and now it won’t recognize my subscript... Show more

Stop audio ads

2022-06-19

by Wbs10

The app is great, however, please stop the audio ads. I often use the app in settings where a sudden sound or noise is either disruptive, annoying, or embarrassing to the people around me. Remembering to turn the volume down every time I want to use the app and then remembering to turn the volume b... Show more


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