Al Jadeed app not working? crashes or has problems?

Al Jadeed Status

Published by Aljadeed on 2024-01-18

Stay always informed of the latest news and happening in Lebanon, the region and
the world. Al Jadeed App is at your fingertips providing you exclusive news,
videos, entertainment and sports news.

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Common Al Jadeed Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Al Jadeed app on iOS and Android devices. Solve all Al Jadeed app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Al Jadeed iPhone Issues and Solutions

Al Jadeed iOS app crashes, not working, errors
Al Jadeed iOS app network issues
Al Jadeed on iOS has black/white screen

Al Jadeed Android App Issues and Solutions

Al Jadeed has errors/crashing/not working
Al Jadeed server network connectivity issues
Al Jadeed has black screen

Al Jadeed iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Al Jadeed app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Al Jadeed app crashes or not working on Iphone (iOS):

Close and restart the Al Jadeed app on iPhone
Update Al Jadeed app to the Latest Version for iOS
Uninstall and reinstall Al Jadeed iPhone app
Update your iPhone to the latest iOS version

Fix Al Jadeed on iPhone unable to connect to server/internet connection issues::

To resolve Al Jadeed network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Al Jadeed black/white screen (blank screen) on iPhone:

Follow the Al Jadeed iOS app troubleshooting guide Here →

Al Jadeed Android App Issues and Solutions

Fix Al Jadeed not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Al Jadeed app issues:

Force Stop the Al Jadeed App
1. On android, goto "Settings" » click Al Jadeed app. » click "Force Stop".

Update Al Jadeed to the latest version on PlayStore

Clear Al Jadeed App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Al Jadeed app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Al Jadeed.

Fix Al Jadeed unable to contact server/ Al Jadeed internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Al Jadeed » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Al Jadeed » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Al Jadeed on android.

Solve Al Jadeed black/white screens issue on Android:

Follow the Al Jadeed android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aljadeed, developers of Al Jadeed.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Al Jadeed TV - New Media

E-Mail: [email protected]

Website: Visit Al Jadeed Website

80% Contact Match

Developer: Retailact

E-Mail: [email protected]

Website: Visit Retailact Website

About this app

Al Jadeed is a leading Lebanese Media Group that has evolved as a leading news provider in Lebanon and in the Arab region. AlJadeed is designed and developed exclusively for the iPhone and iPod touch. - Share any news or program on your social media. Stay always informed of the latest news and happening in Lebanon, the region and the world. Al Jadeed App is at your fingertips providing you exclusive news, videos, entertainment and sports news. Looking forward to receive your feedback on the following e-mail at iphone@this app. tv. We are always keen to receive your feedback and recommendation.