Yogiyo Reviews

Update: they just sent me a message saying “it’s confirmed there is no room (my room number) in your building”. This is the most ridiculous thing I’ve ever experienced with any customer service ever. Utterly unacceptable.

Not only was I not able to get food this time, I’m also in a bad mood. I just ordered from a new restaurant and I never get the food, nor any call from them. However, I was asked to either pay extra delivery fee or, according to their “company regulations,” be banned from using this app. Well I’m not paying for someone else’s mistake. Goodbye this app, I won’t miss it!

I’m pretty sure this can not just be because I’m a foreigner. this app apparently don’t account for the behaviors of their restaurants and delivery stuff on their own platform. I ordered about 5 or 6 times with the same address and phone number without a problem with delivery. I have a Korean number. They usually call me when they arrived. No problem. Yet, this time the new restaurant can not deliver, and they blame it on me! I’d give a zero star if it’s possible.

i'm leaving this review for my fellow expatriates in korea. if you're like me and like to place orders without giving away personal info when making an account, continue reading.

user beware: if you place your order as a non-member you won't be getting an order confirmation that an order has been placed. this lack of order confirmation screens leads to users placing duplicate orders.

today this exact thing happened to me, and the company or the restaurant didn't even have a system in place to detect duplicate orders. i therefore had to pay for two meals.

just as bad as the awful app design is the way customer service throws paying customers under the bus. customer service center actually called me to demand that i pay for my order upon delivery despite it being a problem with Yogiyo . the company seems to have a preference for saving restaurant partnerships rather than their relationship with paying customers.

also i'd really like to delete my account but i see no such option. please add this option.

until these issues are fixed, avoid. i'm jumping ship to their biggest competitor. 👎👎

First of all it is sooo laggy and i could have ordered from closer one but Yogiyo has gps problem or I don't know, so i waited for like 2 hours just for one freaking chicken. There has to be more improvement of Yogiyo and until then i would never use Yogiyo.

Yogiyo has terrible customer service. I was charged twice the delivery fee because apparently the delivery man called me 5 times but I didn’t receive a single call. I get calls just fine and I was even able to call the restaurant with this foreign iPhone with sim card. I’m assuming something went wrong with the connection because it’s a foreign phone? Either way, the restaurant told me to talk to customer service for Yogiyo , but there’s no answer. I can speak Korean but trying to explain this while the other side is using big words is beyond me. Anyway, I received my cold, bland food after paying twice the delivery fee. A good $16 for a pad thai... this would not happen in America with food delivery apps. They would have given me an apology at the least, and probably a full refund. Unless you are a native fluent Korean Yogiyo is a definite no go.

Worst food delivery experience. App support is slow and not helpful. Payments methods were confusing for both me and the restaurant. No location tracking during delivery. My order got delivered somewhere else. Rude and hostile restaurant staff.

There are so many foreigners living in SK nowadays. So having: 1. English menu, 2. pictures for every food, 3. Instructions in English on how to cancel the order, 4. restaurant's information in English are my suggestions for a better app.

I can’t use Yogiyo because it’s only in Hangul. It needs to have English option

Since it is all Korean I even don’t know where to set language. Can anyone tell me how to set the language or Yogiyo just doesn’t have other languages?

We love the this app app. It is super convenient and makes finding dinner options way easier. I wish they offered an English version (and other languages) for Yogiyo and site because I think it would be a great way to help foreigners and travelers find so e options they may not know about. After 7 years in Korea I can navigate Yogiyo without too much trouble but I know a lot of people who grow frustrated with it.

I use it often!

Good app but it’s initially very difficult to set up an account and find/order food as everything is in Korean and you must search in Korean. It would be awesome if there was an option to change the language. Once you get everything set up it’s a little easier.

I use Yogiyo quite often to order food. If you can understand Korean good enough, you’ll have no problems.

It can be difficult to order when no translations. Please help us!

Great app
Bad reviews from dumb foreigners who wont learn korean

좋지 않은 후기는 한국어를 배우기 싫은 외국놈들

Yogiyo works and it's good, but hopefully they'll as English too.

Great app. Just wish it offered an English version.

It is awesome, but wish there was English support.

It’s the only app I have figured out how to pay for stuff!

Convenient and easy to order in

Please we need English version