Tires Plus Reviews

by Mprentice

TiresPlus has been faulty for well over a 2 years. Scheduled time is 1hr off, schedule on TiresPlus for 2:30 and the store gets 1:30. How hard can it be for a company like Tires Plus to put a little investment in their app to correct the time! I’ve selected times that show open, only to get a call from the store that the time isn’t available. Maintenance records aren’t retained. Garbage app. You would thing Bridgestone would invest a little money in an app that works.

by Boyfromthedwarf9

Zero people want an intro video or whatever that was. Then you try to turn on notifications. I say "no". Then you ask through iOS anyways, I say no again. Then you say "Hey you can turn our spam on in settings"... Smh. No means no.

And on top of that, YOU DON'T ALLOW PASSWORD MANAGERS? What is your problem? I'm asking this seriously, this is not rhetorical.

by Realtorinpalmbeachcounty

I’ve been a Tires Plus customer for years and always used TiresPlus for coupons but more important, to track and look up service history. All of the sudden, that feature doesn’t show up. I also used it for tax purposes at the end of the year. TiresPlus says check your history page but nothing to click on nor is there any option for it. I don’t need TiresPlus since I get mailings on specials, so why have it anymore. I am so disappointed.

by Eevenfl

I agree that you should be able to make a payment through TiresPlus . However, many of the criticisms of TiresPlus are unfounded by people who don’t know what they are doing.

by Diva2Max

I have been using Tires Plus since 2016 and enjoy the service, but I wish the appointment setting could be easier and provide a complete service. I have only had 1 appointment come through during the entire time I’ve been a customer.

by Yotg2006

4 Stars only because I just recently download TiresPlus & haven't used it enough to toss a '5 Star' on here...
It could very well be a 5 Star app...
Looks sharp, has all the bells & whistles w/ all the options...time will tell, but my gut says this is probably a good app... ✌🏻✌🏻✌🏻✌🏻🤞🏻

by Edenfinn

I was able to import my previous service records which is a huge plus. Oil change interval is shown as 5,000 miles but manufacturer recommends 10,000. I would prefer to set my own at 8,000 miles which seems to be a good number also for tire rotation.

I would also like to set a ‘clean starting point, instead of the various mileages for each little checkup. Who’s going to bring in a vehicle for a checkup in between oil changes anyhow. What would work for me is
A) customer-specified service interval, and
B) list of services due at that point, based on manufacturer’s recommendations. That would include all recommendations since last service.
Those two things would make TiresPlus quite useful.

by Wire3939

It's easy to setup an appointment, it just asks for two dates (primary and second choice) and emails you a confirmation.

Easy to import your service records (it uses your phone number to match records). This is convenient for easily looking up your mileage at the last service.

Just beware that although TiresPlus has coupons, and you can schedule an appointment right from a coupon, the pricing doesn't carry through to the store. I assumed it would, but had to open TiresPlus and show which coupon I wanted applied in order to get a discount.

by Jojomom123

I really like TiresPlus. It keeps all the maintenance info for our cars!!! I just wish it didn't change the date when I need to update!!!
P.S. For the other review that says the info wouldn't download on the new phone: the info needs to be backed up first on the older phone & then restored on the new one!!! 😀

by Boobiesmakemesmile

TiresPlus is getting better but still needs a few more upgrades like a notification through TiresPlus when you schedule an appointment. I think it should show your appointment and send an alert instead of having the confirmation come through your email

by Illwillsag

I’ve had major issues with my mail Jeep but, these guys never cease to amaze me! They almost always have the cheapest prices and are very efficient!! Great job!

by Your Bapu

Everything you need to keep your car running smooth is here in TiresPlus

by HTM07

Nice that I can download any & all services performed on my vehicles and they are accurate! The parking reminder is also very helpful! Especially after a long day at Disney World! Took me right there.

by Kta88

Just put in the phone number you use at the store and....viola!! Its all there. Anything & everything you have ever had done to that car! Genius! A+

by Eskimo74

It's nice to use this to take care of care maintenance, tracking, and more. Friendly customer service as well both over the phone and in the store.

by Chuck73839376

Great app!!

I would suggest you create a section to send notifications about reminders such as an oil change, tire rotations, brakes, etc based on the service records. I know they email this out, but it would be very effective to have within TiresPlus because then we can just make appointments from those reminders!!

Overall, great app and I recommend to anyone who services their car at tires plus.

by Pomdahl

I want to be able to export my service History but TiresPlus does not have the capability. TiresPlus needs to have this capability so all users can have their own service history exported and save to an external source. Overall TiresPlus lacks in usability since it hovers under 2.5 stars. You would think the developer would focus on this and make improvements to aid users. Until improvements are made based on feedback TiresPlus is just so-so

by Ll Cool W

Every time I go to tire plus I am assured of getting good service. What I really like is their honesty!

by Fatjoe11

They scan the diagnostic computer and update the error data on the vehicle. Replacement coil and spark plug for increased power and high performance.

by Robert768

I use TiresPlus to track my service records and can see all my service history. It is much better than anything else I have tried.

Another bonus is that you have easy access to coupons for your service as well.

Great app and I highly recommend it to anyone who uses tires plus for their vehicles.

by Community College Instructor

TiresPlus has great options but if the adding your car feature does not work kind of makes everything else moot.

by Kcnixon4

Can’t pay your credit card bill in TiresPlus . Still have to use cfna website. No use for me.

by Mom 0f Three

Great job on that update. You threw out all my existing information for my car and no mileage recorder now. No reason for me to keep TiresPlus. Buh bye.

by Lodgingturnip

the function that allows you to schedule an appointment doesn’t work at all. very poor design. fix TiresPlus !

by Niquemo

Apparently no one manages TiresPlus or web site. Unable to schedule appts, store locator takes time . Just take TiresPlus down since it doesn’t serve your customers!

by LandSlideLily

I had 20 years of car history now I can’t find it!!
Where is it? There is no history tab 😡😡😡

by Sullyrunning

Wanted to look at different possible tires that you can get for a truck. App has me select a vehicle in TiresPlus then opens a web page outside of TiresPlus which it has me use to search the tires. Might as well have just used web browser from the beginning.

by Danielle_fl

App makes me add a vehicle, but once I select the model an error returns that the vehicle information cannot be retrieved. Most functions within TiresPlus require the vehicle to be added. So TiresPlus is useless for me. Too bad, I wanted to at least keep my vehicle maintenance record in it

by Grkid89

Trying to input 2006 Chrysler Town and Country and it doesn’t let me advance to the next screen!! Can’t see my service records. FIX ASAP!!

by M_Else

The service history lookup doesn't work, they don't let you customize data entry very much. Lots of room for improvement and addition of detailed services, etc.

by Sarv1976

Cannot select multiple
special offers when scheduling through app.

by Pllevine

Wouldn’t it be nice to have a Tires Plus / Firestone app on your cellular phone that would allow you to pay your monthly bill instead of having to use a website?
The name of the game is making life easier, guys....