Contact explore org Support
Company Name: explore Annenberg LLC
About: Live nature cams, world-class wildlife photos, and educational films. explore.
explore org Customer Service 💢
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Verified email ✔✔
E-Mail: apps@explore.org
Website: 🌍 Visit explore.org Website
Privacy Policy: https://explore.org/privacy-policy
Developer: Explore Annenberg LLC
4 Most reported problems 😔💔
Hi, love the service you provide. However, the aurora borealis live cam is a joke now. It was the definative way to watch the phenomena. Now it covers a small percentage of the sky and is out of focus. We call this as useful as an ashtray on a motorbike here in the UK! Please restore, it really was a genuine joy to experience.
Doesn’t work
by Briscoe Darlin
Once you get a stream to come up, after much difficulty, you can’t get out. Often times, it just won’t respond. You can’t get it to do anything. Sometimes, a screen will come up saying some technical jargon meaning “This won’t work”. It says it’s live, but at 12:00AM, the stream shows a picture in daylight. You go to this to relax and end up very frustrated and tense. Why can’t you just tap on a picture and have it play? The technology isn’t ready for this to work yet, apparently.
Terrible! Doesn’t Work on my iPad
by Insightgirl
I have tried using this app on my iPad for a couple of days now. The video worked on one occasion last night, otherwise all I get is a spinning circle, sometimes with sound but no video, mostly nothing. I’ve tried a variety of different cameras, it’s the same with all of them. I am using a brand new iPad and have tried multiple Wi-Fi sources and my Verizon broadband. The webcam videos play fine in a web browser, just not this app. I was unable to submit feedback through the app. That did not work either.
New iPad app
by One Of Many2
I love the explore cams, especially Service Dog Project. That's where I saw info about a new app for iPad. Sorry to say, at this time, I'm not a fan. Maybe it's because I have an older iPad 3...it loaded in portrait and will not flip to landscape, gave up waiting for a view to load and it seemed to be missing lots of info & chat. Maybe that would have loaded if the view ever opened. I understand it's a work in progress...with all that explore has accomplished and supported I look forward to this app being fantastic, too!
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