Contact Thuisbezorgd nl Support
Company Name: Takeaway.com
About: Thuisbezorgd.nl is an online food ordering site that brings consumers and restaurants together
through its platform.
Headquarters: Enschede, Overijssel, The Netherlands.
Thuisbezorgd nl Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Thuisbezorgd.nl. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Thuisbezorgd.nl. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Takeaway.com
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Thuisbezorgd.nl Website
Privacy Policy: https://www.thuisbezorgd.nl/privacy-statement
Developer: Takeaway.com
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Read 4 Customer Service Reviews 😭😔💔
My order was cancelled and I asked for a reimbursement. They replied to my email within hours telling me I should wait 8 working days before seeing the reimbursement. After 8 days passed and no reimbursement was made, they stopped replying to my emails
Horrific customer protection
by Planternannie
Was bullied after pretty good service for weeks - their delivery guy couldn’t find the right doorbell so he took it back to the restaurant, which claimed to have called me multiple times and made a second delivery even though the food status was not updated in app to even have received my order to begin with. I sent in screenshots of that and the lack of calls from the restaurant. Thuisbezorgd tries to make the restaurant refund me when it is clearly the app’s issue, then sided with the restaurant’s “story”. Customer support called me 2x and to live-check for their delivery guy outside, and there was nobody there. Not sure if I got scammed completely from the start. 0/10 I am switching to Uber.
Worst delivery app compared to competition
by KGeezy
Easily the worst delivery service app in the Netherlands. Food tracker is rarely right about food arrival, constantly showing restaurants that are too far to deliver to you, and easily the worst customer service setup in modern history. While Uber ears and deliveroo have customer service numbers and easy refund system, Thuisbezorgd does everything via email and take literally weeks to respond. I ordered a meal and didn’t receive the drinks and requested a refund, just for them to respond 10 days later saying I didn’t order any drinks. Choose any other delivery app but this.
Not user friendly at all
by Wildhoneysuckle
Not worth using this app for food delivery. My company has used this for a while and our orders get messed up frequently, issues arise, and its difficult to fix any problems. Mostly software/ technical errors. Customer service can be helpful, but it takes time and usually the fix is a voucher for your next order. Try Uber Eats instead - much easier app to use and find restaurants
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- Pulling issues faced by users like you is a good way to draw attention of Thuisbezorgd.nl to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Thuisbezorgd.nl customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Thuisbezorgd.nl.
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