Seat Alerts Reviews

Seat Alerts Reviews

Published by on 2018-08-03

🏷️ About: Seat Alerts® by ExpertFlyer is an app that helps you find a better seat on your flight. It allows you to set up a Seat Alert to find window seats, aisle seats, and more. The app monitors the available seats until the flight departs and notifies you if your preferred seat becomes available. The app supports over 150 airlines that have preassigned seating.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
69.4%

😎👌🔥 Positive experience
16.5%

🙄💅🫥 Neutral
14.1%

~ from Justuseapp.com NLP analysis of 123 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides updated seat information, saving time from having to check airline seat maps repeatedly.

- Useful for business travelers who want to avoid middle seats.

- Can send alerts for seat availability, which is helpful for travelers who want to switch seats.

- Easy to use and provides a great capability in getting the seats that the client wants.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

3.3 out of 5

Couldn’t give any details

2022-05-27

Downloaded SeatAlerts and created a free account and kept receiving an error that the flight I was trying to create a seat alert for was “too far in the future” (about 10 months out). Kept trying with shorter and shorter timeframes until I reached 2 months before the expected flight continuing to get the same error. Don’t know how I’m supposed to use SeatAlerts if they can’t even give me details for something 2 months in advance of the flight. Will be deleting.

Not a replacement for SeatGuru

2022-06-28

Was hoping SeatAlerts would be a suitable replacement for the SeatGuru app but it’s not, even though it seems to advertise itself as such. Is clunky and gives no insight into seats, riddled with ads and bad UX. Don’t download.

Mickey Mouse Programming

2022-07-29

SeatAlerts has no link to an actual by date database. In Seat Guru, all I need to do is enter the airline, flight number and date and the aircraft seat configuration pops up. In SeatAlerts, you also need to enter the start and end airports! The graphics are kindergarten quality and difficult on the eyes. I deleted SeatAlerts within a minute of seeing those graphics. It’s 2020, not 1976, so your graphics should at least be clean and easy on the eyes rather than pixelated nonsense that you have now. One of the worst apps I have ever been introduced to.

I stand by my comments as they are accurate. Your rebuttal didn’t take into account anything that I said, other than counter-point it. The above is not an insult as you people call it but is an accurate assessment of fact.

Clunky interface

2022-08-30

I bought a paid seat alert for specific seats. I never got an alert but I found one of those seats open checking the airline's app on my own. The developer said in addition to selecting specific seats, my alert needs to set specific flags for whether those seats are premium, paid, or blocked.

I have no idea which seats are premium, paid, or blocked. I would think a modern app would automatically select the correct options if I request specific seats. But not here.

Just be careful with the paid alerts. You need to have all the flags set magically to the correct settings for it to work properly.

Not worth it

2022-10-01

Downloaded SeatAlerts , entered a flight I’m already booked on, and SeatAlerts had the wrong seat configuration. I’m already in 13F, but SeatAlerts didn’t show a row 13 at all.

Plus, I need to select an option for “Windows in front of [my specific seat]” OR “Exit Row Window”. You can’t do this with SeatAlerts unless you pay a buck to manually pick the seats you’d like. SeatAlerts already has advertising, so why microcharge people?

There are truly free seat finder apps out there that are better. I uninstalled this one immediately.

Ok App, but not close to functionality of website

2022-11-01

This would be a great app if it were closer to website functionality. Too limited, can’t search by origin / destination / date / airline without using a specific flight number. Can’t see award seat availability, or full routes with connections. Also, would be nice to see multiple seat classes on a screen. I’m a paid full subscription user, website is great, very disappointed with SeatAlerts .

Really Basic App

2022-12-03

Just not that great. Draws info from SeatGuru, but SG has much better visuals that show much better what the seat configuration looks like. Kicked me out for a day while trying to search my itinerary of four flights. Said I had done too much searching (for the free service) and I needed to come back tomorrow to put in a seat alert. I had looked at no more than 5 segments and it kicked me out for a day. Seriously! Uninstalling now, will explore other apps.

I'd like to write a good review but...

2023-01-03

Using the free service, I made an error on the flight number a couple times. When I corrected it I had exceeded my number of searches for the day.

I'm sure it's a lovely piece of software, but an invalid responses shouldn't count against your inquiry totals.

3 Seat Finder Option Needed

2023-02-04

Great app; I’ve used it several times when it was just me and my husband traveling but now with a toddler, the ability to set up an alert to find 3 seats together is not an option. Hoping that will be feature available in a future update.

Job not done? My fault?

2023-03-08

I paid for a Seat Alerts on my flight and requested one of four or six additional seats if they opened. I checked myself every day and got the seat I wanted on my own. I did not know I had to check paid seats. Being a medallion member I don’t have to pay for those seats However I will try again and see if it works better.

No Alert Received

2023-04-06

Didn’t work for me. Found the seat I requested the alert for on my own.

Edit: 1 star to 4. I did just receive an alert for an available exit. Maybe I just happened to find the exit row I chose before SeatAlerts had a chance to alert me.

Great app, no iPhone X UI support though

2023-05-08

This is a very good app. I am able to preview seats before buying my tickets (some airlines don’t let you preview before you buy). The only issue I have is that the UI is not iPhone X/XS compatible yet, but this isn’t a show stopper stopping me from using this excellent app.

I needed another feature

2023-06-08

I would have gladly paid the $0.99 fee for an alert that matched my needs- one option is to alert when any two seats together becomes available, but I'm traveling with my two young children and I need three seats together. Seems like it would be an easy fix? Also, after checking my seat map three times, it asked me to upgrade before being allowed to check it again. Good idea though. There's nothing else out there like this.

Got aisles!

2023-07-10

Went from four middle seats when I booked CMH-LAX for Christmas to two aisles and a middle/window. Worked great! Thank you!!!

THANK YOU

2023-08-10

For saving me on a 6 hour flight and hooking me up with a window seat. Wish I’d found SeatAlerts sooner.

App saved me from a horrible middle seat

2023-09-11

After the seat alert, I went back to the Delta app and was able to choose an aisle seat. That is worth real money to me.

Works great!

2023-10-13

Got me out of the middle seat! Just make sure you use the correct airport pay her and airline flight information. Their support is very helpful and replies quickly if you need help.

Very useful

2023-11-13

App is easy to use and provides a great capability in providing updated seat information vs. having to return to airline seat maps over and over again. A must for business travelers to stay out of middle seats!

Worked for me twice this month!

2023-12-15

Used the free alert to notify me because I got stuck with a middle seat. Make sure to have your notifications turned on or else you might miss it! Both times it was on a JetBlue flight.

Very useful

2024-01-15

As a travel agent, this is one of the most useful apps. It makes me look like a rockstar when I can get the seats my client wants. It really works!
It used to be available as a RedApp in Sabre and now it’s not, so it’s a little less convenient to use SeatAlerts rather than making a request directly in Sabre. But it’s still very helpful



Is Seat Alerts Safe? 🤗🙏


No. Seat Alerts does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 123 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.3/5 . Justuseapp Safety Score for Seat Alerts Is 19.2/100.


Is Seat Alerts Legit? 💯


No. Seat Alerts does not seem legit based on our analysis. This conclusion was arrived at by running over 123 Seat Alerts User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Seat Alerts Is 35.6/100..


Is Seat Alerts not working? 🚨


Seat Alerts works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

- Free account: allows users to set up one Free Seat Alert at a time using the Any Seat, Any Window or Any Aisle options. Other advanced alert options require a fee.

- Additional alerts and alert options are available for purchase for users who need multiple Seat Alerts at the same time.

- ExpertFlyer.com Basic and Premium subscriptions can also be used to manage Seat Alerts.



How was your experience with Seat Alerts? Post a Review




Features

- Look up the Seat Map of your flight.

- Set up a Seat Alert to find window seats, aisle seats, and more.

- Get notified if your preferred seat is found.

- Seat Alerts finds a window or aisle seat better than 75% of the time.

- With a Free account, you can set up one Free Seat Alert at a time using the Any Seat, Any Window or Any Aisle options.

- Other advanced alert options require a fee.

- Seat maps include SeatGuru® seat ratings so you know which seat is the right seat for you.

- If you need multiple Seat Alerts at the same time, additional alerts and alert options are available for purchase.

- Supports over 150 airlines that have preassigned seating.

- Account registration is required to use the Seat Alert app.

- Miles Award or Upgrade searching and alerting is not the same as Seat Map searching and alerting.

- Also works with ExpertFlyer.com Basic and Premium subscriptions to manage your Seat Alerts.

- Seat Alerts checks the seat maps several times a day.

- To prevent abuse, a limited amount of seat maps can be viewed each day, resetting every 24 hrs.

  Customer Service/Support
Developer:
ExpertFlyer.com


Website: