Contact Glucose Buddy Support

by Mommahippi

I loved this app before they changed to the subscription model a few months back. There are so many things you used to be able to do that aren’t available, even small things like using a custom label instead of before/after a meal. And now in order to share your graphs with your doctor you can only go back two weeks and you have to print it out vs email it. It’s a real shame not to be able to afford an app that used to be an asset to my medical care. I would have been able to use this app had there been a one time purchase price, but I can’t justify adding another monthly automatic charge just to log my glucose levels. I used to hype this app to everyone I knew with diabetes. Even my doctor was impressed, although I had to explain what happened when I could no longer send her my full detailed data via the health portal. Now I tell everyone about the app, explain how the developers forced a subscription model on users, and use it as an example of how patients suffer when profiting from their diseases becomes the goal. I wish I had never trusted this developer with my data. Now it’s locked away and I had to start over again with another app.

by Feduptwo

I’ve been using this app for many years and was very happy with it. Now not so much. The new model is truly troubled. Since the last release, the app has become too buggy to be of use. Just opening the app takes several minutes. Sometimes it opens and immediately closes. Once it opens entries cannot be made until it’s good and ready. Occasionally it just totally freezes up! I used to be able to estimate my A1C, but no longer unless I want to pay for it! Nope not me! I got so fed up with the bugs that in a fit of rage I deleted the app and all of my data. Wish I could give it less than one star.

by Fuzzy-5566

This app used to be a lot better and it was free. You used to be able to link with their online service and now you can’t. I thought it was because I hadn’t paid for the premium app so I bought it and it still doesn’t link to their site. I emailed them several times about this and didn’t get a response for a week. When I did get a response it was “we’ve decided not to link the app with our website.” So I sent them another email asking for a refund since this app isn’t even as good as its previous free app and they won’t respond to my email. Very dissatisfied.