Bridge Base Online Reviews

Recently they changed screen layout on iPad. It is very confusing. If I go in via browser the layout is as it used to be. So I’ll be using that until they fix the layout.

I am new to BridgeBaseOnline. Joined when the shelter in place began and we all had to go to playing online. Initially all was good, playing solitaire and playing in my clubs virtual tournaments. But I have had nothing but complete frustration trying to play casual games with my husband and/or my normal bridge partner. Only once have I been able to play a casual game with my husband. The problem is when we both sign on, it says that we are both offline. It makes no sense, since we are both online! I have emailed support multiple times and get a generic response. Finally got a response today and it didn’t help at all. I am going to be looking for another avenue to play casual bridge. I’ll keep playing virtual games with my club, as that is my only option. Would love it if somebody at BBO could figure all this out!

Well for long time I waited to play on BBO on my iDevices. Finally I was excited. Downloaded. Well good try BBO. The graphic is lagging. Although it is usable on iPad, it is almost unplayable on my iPhone. The screen is too much squeezed, hard to see the text and really hard to select the correct bid due to the positioning of the buttons. If you want to keep the same playing experience you have on BBO, you must change the UI. In addition, where are the human players? Playing with robots is not fun for me. Please improve as the other bridge programs here have much better setup and playing experience. Standing by till the next improved release.

No matter what I do BB no longer recognizes my password and I never receive the email they say they will send me to change it. Would one solution be to have you completely cancel my current BB so I could start fresh by downloading a new ap?

Bobbylanna

Played all afternoon
I never got more than 4 points
Partner the same
Both opponents had super points every hand
Not worth it, very poorly done

I know intentions were good but the update is awful!! No chat on iPad2. Had to go dig out old original one to be able to play!! The format is horrible and so "in your face" bold when you sign on. Can't find friends as easily. Have to search and fool around to see where everyone is. Why remove the More Tab?? Let one have a good over view of friends while playing Have to tap chat button every time you want to say something and it stops working without reason so then no chat at all. Want the option to go back to 3.91 version. Your advertising is going to suffer from lack of use! Still don't understand why we can't use 3.91?? Customer support emails were more than rude!

In the “casual” category, Table leaders can bump players out of the game with no warning or explanation. And advanced players are often rude. I have given up on BridgeBaseOnline.

Seems slanted towards EW when playing anonymous.

My app will not open. I just get a white screen. Can’t find any one to contact to fix.

Have been playing with friends for years. As of a couple weeks ago, it’s like we sign on in a parallel universe. I can see one other player is online and the other two players can see each other but don’t get invite to play from me and other player. Have had to sign in and out many times to finally be able to see each other. Support people responded with something completely unrelated to my email and haven’t responded for over 2 weeks now to my reply that asked them to please read and respond to my original two questions. Just sent another reply asking them to reply to the first question. Did an upgrade trial but canceling and looking for another bridge app

BridgeBaseOnline has twice charged me for “bridge base dollars” without crediting me for the money. I know don’t if it is a glitch in the program or planned. But I can’t get anyone to answer my question on it. Beware.

Playing this week we have had repeated issues of being online (we thought) but unable to play, not visible to other players, being booted from tournaments. Playing on iPad

Almost every time I try to play I have to delete and re-install the BBO app.

App tries to use all conventions, including some that aren’t found in a search of other references. And clicking on your partners bid, it doesn’t fully describe the possible bid interpretations. For instance, partner bids 1 club, description says 3+ clubs, but doesn’t suggest it’s a possible short club bid. So you’re left guessing does partner have 3 only or more?

Opening dialog box with two buttons having identical names and doing two different functions. Not good

I like playing bridge and like listening to music. BridgeBaseOnline takes control of audio and cannot listening to music while playing bridge.

I am a huge fan of BridgeBase Online and was absolutely thrilled to learn there was an iOS version. More so, when I learned that there is a way to pay for your Bridge bucks via iTunes. That being said, I can’t find this option and their help desk insists that it should be showing up on the menu bar on the bottom after logging in. Well, it isn’t, and their own screenshots confirm this. Their help desk stopped replying to messages regarding the ticket I opened, so I guess this is just the way it is.

Better help desk and having features it promises would get me to change my review to a 5.

I also am having trouble with app. While playing duplicate the screen constantly goes blank, thank you

I’m not one to pay when I can play for free, BridgeBaseOnline allows for that perfectly.

My main issue is there is no settings feature that allows you to turn off sounds and keep them off forever. It wouldn’t be so bad but BridgeBaseOnline stops background (music) apps. So frustrating to have to go back and forth to try and listen to something while playing.

I love this site & would like to play on my phone!

For the last 10 days or so when playing on my iPad Pro, I am constantly getting frozen or knocked out of BridgeBaseOnline . This is frustrating to me and to the players in my virtual club events..