Contact BBO – Bridge Base Online

Contact BBO Support

Published by on 2024-06-20

About: Welcome to Bridge Base Online, the world's largest bridge community! Whether
you're a beginner or an experienced bridge player, at BBO you'll find everything
you need. Play with friends, practice with robots, compete in tournaments, watch
the pros, and have a great time! - Play casual bridge with people - Challenge
our bots - Compete in official tournaments - Win ACBL Masterpoints and BBO
Points - Watch professional matches l.



How to Contact BBO Customer Service/Support

BBO – Bridge Base Online Contact Information

Listed below are our top recommendations on how to get in contact with BBO – Bridge Base Online. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BBO – Bridge Base Online. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bridge Base On Line, LLC



28.57% Contact Match

Developer: Bridge Base Online

E-Mail: [email protected]

Website: Visit BBO Website





Privacy & Terms:

https://online.bridgebase.com/v2/tcm.html




Reported Issues: 26 Comments

3.1 out of 5

By Dave crowther

1 month ago

Can not get into BBO today.

By Sheila templin

2 months ago

Need to update credit card information on my account. How do I do that?

By ralph herz

2 months ago

I need to change my credit card with BBO

By annette Irom

5 months ago

I cannot get out of the screen showing all games, which I got to by clicking on your site. This is on my ipad, please tell me what to do

By janet andrews

1 year ago

I asked a BBO representative what the cost was to use robots so I could play online with my husband. He clearly stated $2.99 for a week of play. I told him I did not want any kind of subscription purchase of BBO. To try it for a week, my husband and I registered, I purchased robots assuming the charge would be $2.99 for a week and then, after giving my information, the charge was $40. I then proceeded to use the service and could not get the robots or the game to start. Since I couldn't use the service, I don't want to pay $40 thru my credit card. I contacted bridge base thru an email and was told I used the system, which I did not do. We never got to play even one game--no cards came up on screen. I am disputing this $40 charge thru my credit card company. I also called bridge base telephone and their statement was they no longer take phone calls.

By JOHN KLEPFER

1 year ago

i need to talk to somebody !my bbo screen is completely different and i can not get it back . ican play but can not see people or scores of game. 317 345 4656

By Philome Boudreau

1 year ago

please contact me at this email address to instruct me to download and register.

By Virhinia kuhn

1 year ago

I have reported my inability to get on Bbo. Ny message is that internal problem. Invalid username, this has happened before. Not sure why. It is a Bbo problem. I have same username I have had for years. Would like this orreectec asap. I want to play . I have an account with money available. Please correct or send me a phone number to speak with a live person.

By Marguerite Geraldine Zerr

1 year ago

While playing a Speedball bridge game about December 16 or17, around 6:00-7:30 our time , myself and partner were cut off from BBO. A letter following stated that we had not played to protacal. We were shocked. We were also informed we could play individual games but soon we’re not accepted there either. We would appreciate to be reinstated. We are both seniors in the late 80’s and play for entertainment. I would also like to play with another partner of the age of 89 and living alone. Our inclimate winter weather makes a game at home more favourable than travelling out. Is there a possibility to be reinstated to full stature ? Yours respectfully, Geraldine Zerr Annie123 playing with Jomaze

By Joey Harker

1 year ago

Want to change my email address to above from chris@rocktrustees .com which is no longer in use, please

By Alan Packard

1 year ago

1.Please advise me how to receive future Bidders Challenges 2. Please let me know my results from the December 2022 Bidders Challenge Alan Packard (PicklesDP)

By Cecile S. Ruiz

1 year ago

I have a problem with the increase of $3.99 from $2.99. A dollar increase seems to be rather steep. 80% of the people who play bridge online every day are in their late 60's and up. Many of them are on Social Security and can't afford the increase of $3.99. Within 3 years the price has increased from $1.79 to $3.99. So I usually play 3 times a day. But now that the price has increased I will not be able to play on ACBL as much. I just wanted to give my opinion on this issue, which I hope others won't fail to let you know. Thanks. If you need to reply to me please do not hesitate as you have my email.

By Gisele DiDonna

1 year ago

Changed my I phone. ATT technician made a mistake and changed my password to bonjourg rather than bonjourgis My ACBL number is : 7436599 Thank you

By duane f baker

1 year ago

this is frank bake, exactly why was i banned?

By Terry Carter

1 year ago

I want to set up a private table to teach a friend the basics. Just him and me and 2 robots. Can this be done?

By Helen Tanski

1 year ago

How do I pay for BBO dollars without putting my credit card # online?

By June Ingram

1 year ago

Need to pay & purchase BB$. Please provide live human help by phone. My # is 706 3265385. Thank you. ABA#: 15418 ACBL#: 3334074

By bob johnston

1 year ago

On Oct 31 I saw an ad for a 3 day individual tournament. Said the cost $50, would be reduced if you had played in previous events. Had to sign up before nov 4. I went to sign up today couldn't find the link. how do you get to sign up?

By John Skjonnemand

1 year ago

I have been trying to contact you to get a reduced rate for a charity event with no success!From John Skjonnemand Cheltenham Bridge Club UK Vebu205733 On Wednesday 9th November our 7.30pm session is a charity event in aid of “Children in Need” and we charge $7 for this with the proceeds going to the charity the organisers are Ecats. In the past you have taken a reduced charge for this event so we hope you will do the same this time. Kind Regards John Skjonnemand Tournament Director

By ROSE BOCHIECHIO

1 year ago

I PLAY CASUAL BRIDGE. I LOST THE ORIGINAL WAY I WAS PLAYING THE GAMES. I WOULD LIKE TO GO BACK TO THE FIRST TIME I PLAYED.

By William Stollar

1 year ago

Your customer service stinks. All of a sudden, wen I try to get on your site, you do not recognize my password and ask me to reset it. I cannot get through to you to do so, and when I try yo find your telephone number for help, I am not able to find it anywhere. When I send you an e-mail, asking you to reset it for me, I get NO help. I am at 415-676-8095

By Henry Pattison (Henry 666)

2 years ago

may I have my donations refunded

By shirley

2 years ago

I use to be able to see people playing at same time on "people tab" on right side of screen but can no longer able. Please help.

By bobbylanna


Problems

No matter what I do BB no longer recognizes my password and I never receive the email they say they will send me to change it. Would one solution be to have you completely cancel my current BB so I could start fresh by downloading a new ap? Bobbylanna



By cccush


Not improved

Recently they changed screen layout on iPad. It is very confusing. If I go in via browser the layout is as it used to be. So I’ll be using that until they fix the layout.



By robomommy1


So one sided

Played all afternoon I never got more than 4 points Partner the same Both opponents had super points every hand Not worth it, very poorly done




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