Kings Dominion Reviews

Kings Dominion Reviews

Published by on 2024-06-28

🏷️ About: The Kings Dominion app is the official app for the amusement park. It provides users with a personalized experience based on their likes and interests. The app offers an interactive guide map that helps users find the fastest route to any place in the park, ride wait times, show times, and a complete listing of all the entertaining shows and events. Users can also buy tickets or store their Season Pass on their phone and receive special offers and discounts only available to app users.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
51.6%

😎👌🔥 Positive experience
35.1%

🙄💅🫥 Neutral
13.4%

~ from Justuseapp.com NLP analysis of 127 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Accurate wait times for rides

- Buy one get one free offers on snacks

- Easy navigation with arrow on map

- In-park WiFi for reliable app use

- Map always available in hand

- Friend finder feature (although poorly functioning)

- Option to add passes to Apple Wallet



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

3.3 out of 5

Bad app

2022-05-26

Wait times are a joke. It says 5 minutes. We have been in line 40minutes & are still not on the ride. The new ride Twisted Timbers is not listed. Very lacking!

Terrible

2022-06-27

Added all of family’s season passes to app but can’t add our Fast Lane season passes. Would be awesome if app listed wait times for rides. Can’t access account from app.

Add To Wallet button is broken

2022-07-28

By far the best feature of KingsDominion was the ability to add the season pass to my Apple Wallet, then pull it up on my Apple Watch without needing to get out my phone. Now, for close to a year the “Add to Wallet” button has been broken. (Nothing happens when you press it).

Every time an app update is released I eagerly check to see if it has been fixed. Unfortunately there doesn’t seem to be a way to contact the developers, nor do they seem to read any of the reviews.

Pointless other than as a substitute for a paper map

2022-08-29

The ride wait times and other attraction information aren’t updated properly or accurate. Makes the primary purpose of KingsDominion pointless and frustrating.

Not Helpful, need improvement

2022-09-30

The map needs more adjustments, such as a search feature and someway to turn the map. It was hard to follow, and hard to find the rides on the map. If you have never been to KD, you wouldn’t be able to follow the map at all. Very disappointed.

Useless

2022-10-31

No wait times. No alert if the ride is down. “Special” deals for gold pass holders? There’s nothing special, sadly.

Not very useful

2022-12-02

Couldn’t get my passes to come up in KingsDominion . Also, the map should show bathrooms. I shouldn’t have to pick one by name because I don’t know where it is.

Doesn’t work

2023-01-02

The only thing KingsDominion is good for is to tell you if the ride is working or not. Wait times are not accurate!!! Don’t waste your time.

Does not show wait times

2023-02-03

I only downloaded KingsDominion to show me wait times on our recent trip to kings dominion. It was a big letdown, it did not do as advertised.

Season pass part has problems

2023-03-07

The wait times have magically disappeared. Also, I’ve added my season pass to KingsDominion and it gives me the option to add it to Apple Wallet. When I press this, nothing happens. Very annoyed that I have to pull data to get into the park instead of being able to use the built in wallet app on my iPhone

Inaccurate wait times

2023-04-05

Always showing 5 minutes wait time on every ride. Clearly inaccurate.

Ok app, says wrong things

2023-05-07

Decent app. Has it’s problems like it will not notify you if something is closed and when I tried accessing anything it will always pop up saying if I want to buy tickets even though I already have tickets. Still says that avalanche is closed when it was in the middle of the day and I was at the ride at the time it said it was closed

Good, but could be great!

2023-06-07

I love the fact that I can see wait times for rides and that I always have a map in my hand...

But, I don’t know why I can’t update our passes in KingsDominion or why it is hard to find the passes in my app. I would have renewed our passes months ago if I could have done it in KingsDominion .

Has some bugs and shows closed rides

2023-07-09

Lots of rides that have closed are still on the map. Park used to be so good, now the good parts are all gone. Paramount was twice as good as this place, I am not renewing my pass.

OK but can't manage multiple Season Passes

2023-08-09

First off, KingsDominion is not a fully native iOS app. You really can't manage your account through it without getting sent to the website which is wrapped in webview. Having a map is great, but I would really like to manage my family's 7 season passes and meal plans using KingsDominion --which I can't. They say you can when advertizing KingsDominion, but I can't find it at all. Online, I can only add my pass to my account even though I purchased all 7 passes at the same time online.

I was able to add my purchase redemption codes for all 7 passes to Apple Wallet, but I can't do the same thing with my season passes--Why? It would be great if my wife and I could leave the passes home and just open Apple Wallet and flip through the passes as they scan them upon entry. This is just another burden to worry about--especially when utilizing the water portion of the park.

It seems like some coordination and digital strategy across there channels needs to take place.

KingsDominion is OK--I don't need it and likely will not use it during the season beyond the occasional check food and restroom locations.

Could/should have more features.

2023-09-10

KingsDominion could be SO much more functional. It has a "friend finder". Ok so good idea, poorly functioning. It takes less time to pick up the phone and call your friend. The feature is extremely slow. Better features would have been to add a "wait times" feature. Other amusement parks have this feature on their apps and it's awesome! Keeps you from having to walk all the way across the park just to find out a ride has a 3 hour wait, or worse, it's closed down. This brings me to my next point... Neither the website or KingsDominion tell you if rides are closed down. Why? It wouldn't be that difficult to do and again other park's apps have this feature. Please consider for future updates!

Nice App but needs updated data behind it!!

2023-10-12

First time we've been to any of the Cedar Fair Parks and were very impressed by Winterfest. Great in park WiFi made KingsDominion always work great when I was using it and all the basic information (menus etc.) was great. During Winterfest I tried locating a couple of things to meet up with other people and their location on the map was incorrect. Two for three actually in terms of how many times I tried and how many where in the wrong place. I'll say the third location the map showed correctly was not part of the Winterfest data set. I was just looking for a ride that was on the normal ride map. Overall I would recommend getting KingsDominion if you're going but I would make sure I get a paper map as a backup!

#1 problem

2023-11-12

The only problem I have noticed is I can’t get to bring a friend tickets from KingsDominion .

Day saver

2023-12-14

We used KingsDominion today for a special event at KD and recommend it. The arrow on the map showing which way you are heading made it easy to navigate. Wait times were accurate. There were buy one get one free offers on snacks. Way to mark your parking spot but parked close, so didn’t use it. Does much less until you’re at the park. FYI: the parking lot opened up at 9:30, gates at 10, but most rides (whole sections of the park) didn’t open until 10:30AM.

Apple Watch

2024-01-14

I KingsDominion so I don’t need my passes! But I wish there was a way to put KingsDominion on my Apple Watch so I didn’t need my phone!



Is Kings Dominion Safe? 🤗🙏


Yes. Kings Dominion is very safe to use. This is based on our NLP (Natural language processing) analysis of over 127 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.3/5 . Justuseapp Safety Score for Kings Dominion Is 40.5/100.


Is Kings Dominion Legit? 💯


Yes. Kings Dominion is a totally legit app. This conclusion was arrived at by running over 127 Kings Dominion User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Kings Dominion Is 55.9/100..


Is Kings Dominion not working? 🚨


Kings Dominion works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Kings Dominion? Post a Review




Features

- Personalized experience based on likes and interests

- Interactive guide map for easy navigation

- Ride wait times

- Complete listing of shows and events with show times

- Ability to buy tickets or store Season Pass on phone

- Special offers and discounts for app users

- Wayfinding for events with multiple locations

- Addition of ride status

- QR codes on in-app tickets

- Onboarding prompts to provide more context for permissions due to iOS 13

- Updates to message inbox to provide more context for permissions due to iOS 13.

  Customer Service/Support
Developer:
Cedar Fair

Contact e-Mail:

Website: