Contact The Advocate Support

We know the weather was bad, but we did not get a copy of our newspaper this morning. We have a subscription and it is always here. Can you please credit my account for todays paper, I've had to go out a buy one. Thank you Daniel Cadwallader 225-931-7518

Once again my paper is on the ditch. I am 73 years old and cannot reach it. I called the Advocate two weeks ago to inquire about getting my rate reduced. Someone was supposed to call me back. No one ever did. I called last week to cancel my subscription and for some reason the paper is still being delivered. I wish to cancel my subscription. The representative on the phone says someone will call in 48 hours. At this rate the paper will still be delivered months from now. What must I do to cancel? I have been a loyal customer for over 55 years at two residents in Algiers and this one in Slidell. I cannot afford the Advocate any longer being on a fixed income. Deborah Seymour 35428 Melody Lane Slidell, La 70460 504-442-2749

Did not receive my paper today. Tried calling your number to get credit for my missing issue and was told the office is closed. I would like to get credit for the missing issue.

I have been having trouble with my delivery. About twice a month I will get no delivery. Then I will have 2 newspapers sometimes delivered. Today Section D was left out. I have been a customer of a long time. I hope you can straighten this out . Please deliver me another newspaper today to 7591 Oakmount Drive, Baton Rouge, La.

I quit buying your paper before for two major reasons. Number one had to do with not getting the paper and the other was because of the constant liberal bias. I didn't take long for me to remember why. I live in Baton Rouge and really don't care about N.O. local news and I am not sure if I have read a positive letter from that area about President Trump. Seems y'all have forgotten Trump won over 60% of the vote, if not higher, in La. and also won the popular vote across the country. I had been reading the Advocate or State Times since I was nine years old, 79 now, and the standards have fallen greatly. I had to laugh when I saw the letter about how good this paper is. He must have been a Pic reader. This used to be the best paper in the country hands down and the sports page was great, not anymore. National writers hate Trump and it comes in loud and clear in your paper. I also see you quit showing where the articles originate, why. I don't want to read a paper on line and have no intentions of doing so. What is the excuse why it is not being delivered now. You got my $100 but this paper has a long way to go to get me to reorder. Richard Fairchild

This is the second Saturday issue this month missed. I didn’t get the paper last Saturday and this Saturday. Please make sure I get my paper. Do I have a new deliver I know I only get it on Saturday and Sunday. But that’s all I can afford. For over 60 years I got it every day. But at 85 in the same house for 65 years. I miss my paper if I keep getting credit I’ll be dead before I can take advantage of the credit.

Today i tried to renew mt subscription to the BR Advocate and it appears I did it twice with charges of $27.03 and $36.75. I want only the e version for the 37.75. Can you please refund the other charge..Pleas contact me 225 754 2513 or wdtemple@redacted

We did not get our e edition tuesday. No headsup in the paper prior to the changes or in the day it went live?. Its a newpaper so why wouldnt there been an article explaining the changes? Could not print my crossword puzzle? Something as simple as an explanation in the paper would have saved us all a lot of time and frustration. It was a simple process in the old format now it is a 6 step process that includes croping it first.... Really ?? What happen to good and informative customer service?

We did not get our e edition tuesday. No headsup in the paper prior to the changes or in the day it went live?. Its a newpaper so why wouldnt there been an article explaining the changes? Could not print my crossword puzzle? Something as simple as an explanation in the paper would have saved us all a lot of time and frustration. It was a simple process in the old format now it is a 6 step process that includes croping it first.... Really ?? What happen to good and informative customer service?

cannot open eedition on my iPad this morning...whats wrong?

i haven't recieved a paper today or yesterday!! When will I start getting my paper delivered again??

cant get my paper,cancel today

March 21, 2024, no paper delivered. Attempted to contact Customer Service, attempts were unsuccessful. March 3, 2024, no Sunday paper. Seems like the Sunday edition is getting smaller and smaller, all sections are not always provided. Contemplating reducing paper service.

It is too difficult trying to talk to someone. No one answers the phone and I find it appalling that customers have to communicate with computers. Most times the computer does not understand what customers are saying. I am cancelling my subscription and hope that y'all get the cancellation email. I want it done immediately and not once the balance on my account is zero. Horrible, horrible customer service!!!

I would like a call back at 225-421-5601. It took me 5 days the last time to get bill to change from 7 days a weekto weekend only. It was never change

DEAR STAFF: I do NOT want to receive the special holiday issues, just the basic newspaper and do not wish to pay an additional fee for recipes/society pages: items, I have received over the years. I also don't want to see the same people in pictures that I have seen too frequently OVER THE YEARS. PLEASE DO NOT SEND ME THIS BORING MATERIAL NOR CHARGE ME AN EXTRA FEE FOR THE HOLIDAYMAGAZINES, RECIPES, SOCIETY PAGES, ETC I don't care what they are wearing, eating,or where they are going... B O R I N G!! Claudette Mitchell, 4204 LoireDrive, Kenner, LA 504-466-5803

When I first started The Advocate, my bill was approximately $14.00. Then it went up to approximately $25.00. On my last bill I was charged $32.28. I called about this and was told you would change the amount to $21.07 for the next nine months. I received my bill yesterday and the amount is still $32.28. I am a senior citizen and can not afford to pay that much. If something can not be done about this, I will have to cancel my subscription which I do not want to do. Also I received a letter saying the I will be billed every four weeks instead of every month which makes me pay an extra month because some months have five weeks in them. Then I received another letter saying that there will be special editions that will cost extra and if I don't want the special editions I will not receive the paper that day. Why can't the special section be omitted for the people who don't want it. I have been a loyal customer for many years and I don't think it is very fair what you are doing. I hope, when I receive my next bill it will be adjusted to a reasonable amount.

I was charge twice in August for the newspaper. August 7th for $46.99 and August 28th for $60.65. I would like know why. I have tried calling to get this issue resolve but I can't never get a person to answer. If I could have a respond to this issue I appreciate it. I have been a long time customer of paper. Elizabeth Dermid

I CAN NOT TALK TO A PERSON AT CUSTOMER SERVICE BY CALLING 337 234 0800.... I AM A NEW CUSTOMER... IF THIS IS YOUR SERVICE ... I WILL BE AN OLD CUSTOMER SOON... I NEED A LAFAYETTE PHONE NO. TO CALL... BUT NOT THE ONE ABOVE...

I have been trying to cancel my subscription to noavail\You won"t let me cancell it by phone and you we sight is nothing short. of a nigtmare. The delivery of your paper is atrocious , don't get it half the time. and now you have increased subscription prices. I have subscribed to this paper for 7 yrs, but no more! Cancell my subscription now! I refuse to pay for this paper any longer , Cancell it now!!!@@

I want to cancel my home delivery.

I am absolutely disgusted with the customer service at the Advocate! I have written 2 other emails besides this one regarding non-delivery of my newspaper-no response. I spoke to "Annette" this am, who was as helpful as she could be. I was then put on hold to speak to a supervisor but after being on hold for over twenty minutes, I gave up and hung up. I have not gotten a paper 4 out of 7 days this week alone. This has happened before and after complaining, the issue be resolved for a few weeks then start again. My next move is to cancel my subscription since I don't intend to pay for something I don't get!! Just AWFUL customer service.

Have not received my paper for two days

I attempted to call but recorded message of little help than cut off. I was charged $13.57 on May 21 and then charged an additional $20.81 on June 9. Please explain! If I can't get an answer to this I will be forced to dispute the charges with my credit card provider. This is why people don't go paperless. Have been a customer for over 30 years and you are trying my patience. I am not a robot and soon may no longer be a subscriber.

I have missed the papers two times, and I have reported it. I was told that I would receive credit on my next bill since you no longer replace the papers. Calling is a joke, no one ever answered the phone. My bill came with no credit applied. What a surprise. My account is 20385280.

the hit piece done on attorney general jeff landry was disgusting! the mom’s and Dads of this state have asked for these bills to be drawn up for protecting our children subjected to inappropriate materials . This is 90% of the louisiana citizens that you have called bigots and we are not pleased at all by your facist words and attacks on louisiana citizens We ask for an apology from this news rag to the people of this fine state and to the parents in particular that you are calling names. Be a news source not a left wing fake media 36,000 parents belong in my group and there are 100,000’s of us across this state. tired of the lies printed and the attacks get some integrity