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by Stephen.Traé

Originally when I first purchased this scale and had to sync it with the app, everything went pretty smoothly and well. However over the past years, there has been maybe 1 or 2 instances where after an update on the app, my phone would not sync to the scale but I would alway be resolved shortly after with a following update. However, for the past 7-8 months. I’ve noticed that I would have to open,close and then reopen the app just for it to sync my data (which is a bit of a hassle). Recently maybe for the past month or two, even that doesn’t work now. After that I decided to part ways with my scale and just purchase a different one that has a more reliable integration with my phone. The scale itself is great but the purpose of having a smart scale is to utilize the smart features. If you’re having troubles syncing your phone to the scale, do yourself a favor and return it back to Target. It only gets worse.

by J McRed

I bought this scale in 2017 and the app originally worked “OK”. The Bluetooth sometimes failed when trying to record my weight to the app, but after a few annoying tries each time, I could get it to record. Fast forward a few years, the scale by itself still works, but they’ve changed the app and it will no longer let me log into my account. When I try to log in, it says it doesn’t recognize me and that since I am new I should set up an account. I am not new. But I figured, whatever—I will set up a new account again assuming I need a new one for the new version of the app. When I try to do that, it won’t let me, telling me my email is already associated with an account. Makes no sense; I can’t access my original account but can’t set up a new account either. I contacted customer service and they were completely worthless. I do not recommend this brand.

by Icebear713

I don’t know what happened. I bought my scale around 3 years ago and everything worked beautifully. I’ve found myself needing to get back on track and now the app is a mess. I tried it a couple weeks ago and the scale had sync issues and the graph went wonky. I didn’t have time to fiddle with it that day.

Today I changed the batteries and reloaded the app. I stepped on the scale a few times and it said it couldn’t sync but it did and it’s recording random dates. April 3, 2057 and then August 16, 2103 for example.I don’t think there’s anything I can do on my end to correct that. As far as I can tell the weight reading is accurate , but it isn’t consistently recording the percentages. The graph is a mess because it is pulling random dates from past to future and deleting those is kind of a pain.

I really hope they can fix this app because it was great once.