Contact CouponCabin Support

by Ceebee24

Turns out it’s an elaborate bait and switch scam. At first you may receive cash back on smaller purchases but if you try for the larger amounts they will come up with an excuse not to honor it.
I had the same thing happen to me that has happened to other reviewers. Won a rather large amount to use ($125 at Kohls) but after my purchase did not see any cash pending from Coupon Cabin. Contacted customer service (thru email, don’t think there is even a phone number- first red flag) and within a few minutes (second red flag) was told they had contacted Kohl’s and my order “was credited to a different website” and “like us, I’m sure you’d love to know who got credit for this order, but Kohl’s has a strict policy of not sharing this information with us” (too many red flags to count).
This sounded very suspicious to me so I contacted Kohl’s and they confirmed that what Coupon Cabin told me was totally bogus. They said there was definitely proof of my purchase and they would not have told any other third party vendor what Coupon Cabin claimed they had said. Hopefully Kohl’s (and other stores) will get enough complaints that they stop partnering with CC altogether.
I know from other reviews that once you dare to call them out your account will be deactivated, so I already just went ahead and deactivated it myself. Eventually word of mouth spreads and if enough people share their experiences we can stop this from happening to anyone else.

by HumanPalm

I had a few small purchases and then tried to get a $50 one. They froze my account and said I needed to verify. “ In order to reopen your account, can you please send us a picture (no scans or copies) of the front and back of a State-issued drivers license/photo ID card showing the name you listed on your CouponCabin account and your current address which we will add to your CouponCabin account. Please know that this verification information will not, in any way, be saved, shared or used for any purpose other than this account verification and that once your account has been reviewed, all documents will be permanently deleted.
If your State-issued drivers license/ID card does not show your current address, please ALSO include a copy or picture of any major utility bill from the last 90 days showing your current mailing address which, again, will be added to your account...” I sent my id with my current address clearly marked, per their email and suddenly just the id wasn’t enough, they wanted more verification. I told them to close my account it they refuse to follow their own rules. They closed my account.

by SirDilligan

Let me preface by saying I never write reviews, good, bad, or indifferent; however, I downloaded CouponCabin along with several apps similar to it where by spending money, you basically get some money in return or really good deals, discounts, etc. There are a few caveats in place to get cash back and I have followed them all. Not only did I get the app, I also have the browser extension and it pops open every time I’m on a site where something could be purchased. So, then I go through CouponCabin EVERY SINGLE TIME I make a purchase where it then tells me I’m earning cash back. Then it leads you to another page with a ton of coupon codes. And none of them work! More pages start opening because you want to try them all but you end up with 25 tabs open and no working coupon codes. Even if you do buy the product, you never get the cash back. It’s been 2 years of using this to make purchases and all I have is $6.71. They will always find a way to not give you cash back. Wish I had read the reviews before. Don’t waste your time with this one.