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About: Gannett is a media and marketing solutions company that publishes newspapers and operates news and
advertising internet sites.

Headquarters: Mclean, Virginia, United States.


 
  2025-02-06

Times Herald Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Contact e-Mail: mobilesupport@gannett.com


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Privacy Policy: https://cm.thetimesherald.com/privacy

Developer: Gannett


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3 Most reported problems 😔💔

4.2 out of 5

Bad paper and app

2022-04-29

by Sparty 69

I can’t believe the issues I have had with this app. On several occasions I have been told I only had so many articles left to read. This after paying for a year. Then I get support from a person hard to understand. Not happy.

Rejected

2022-05-06

by Bob Euchres

bought the app and then got blocked because I didn’t have a subscription. No one can explain to me what happened. I assume now that I should have bought a subscription and then the app? That is not what the app said.

App closes immediately since IOS 14

2022-05-13

by Gymbratsmom

The app closed immediately when I try to open it ever since I updated my phone to iOS 14. Other apps did the same but have come out with updates.


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Why should I report an Issue with Times Herald?

  1. Pulling issues faced by users like you is a good way to draw attention of Times Herald to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Times Herald customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Times Herald.


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