Contact iDMSS Plus Support
Company Name: ZHEJIANG DAHUA TECHNOLOGY CO.,LTD.
About: iPhone Surveillance Software iDMSS Plus, which support Push Alarm, Video
Playback, Task wheel, Finger Gesture, Windows Slide and so on.
Attention:
If
you want to use the "Push Alarm" function,make sure of the following points:
1.
iDMSS Plus Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with iDMSS Plus. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact iDMSS Plus. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit DMSS Website
Privacy Policy: https://webview.cossecurity.com/Base_newdmssbaseapp_viewWeb/privacy_policy_dmss_enUSA.html?client-id=5
Developer: Hangzhou CE-soft Technology Co., Ltd.
50% Contact Match
Developer: Zhejiang DAHUA Technology Co., Ltd
E-Mail: [email protected]
Website: 🌍 Visit gDMSS Lite Website
50% Contact Match
Developer: Hangzhou CE-soft Technology Co., Ltd.
E-Mail: [email protected]
Website: 🌍 Visit DMSS HD Website
Read 5 Customer Service Reviews 😭😔💔
I can not seem to get the cameras working using my iDMSS plus APP
Bom dia sou vosso cliente desde 2019. Fiquei sem acesso no telemóvel das câmeras dos bar. Gostaria de resolver este problema . Obrigado
Horrible update! Favorites lost; data not transferred
by ERosenbrg
I’ve been using the original “Lite” application for quite some time, and despite the unacceptable learning curve (due to poor documentation and deficient Chinese programming), managed to get it to work quite reasonably for many months.
This latest update is an absolute travesty. Not only did the upgrade result in all my favorites being lost, it keeps prompting me to update to the new “Plus” version, which I did. But none of the settings from the “Lite” version were transferred over! So now I have to suffer through setting up all that complicated nonsense again, using an application that is decidedly worse than the previous iteration.
Why can’t an American company create something on par with this Chinese garbage so we can at least understand how it works? An absolute shame that this Chinese app is all we have available for this purpose.
Motion recording/notification is broken
by BanhMiJim
This app used to work okay but after the last few updates, it’s been almost useless. I rely on the motion detection recording and notification but that function is completely broken. For example, I’ll get a notification at 3pm on 6/20 that there is motion on camera 3 but when I try to view the recording, it’ll show me a recording from 6/15 at 7am on camera 2. The motion recordings no longer save. What is the point of having this app if it’s not going to work? The motion detection notification function is one of the things that sets the paid version of the app over the free version. At this point, there is no difference between the two versions.
Really bad!
by Homemama1030
Whatever the opposite of “user friendly” is, this app is it.
Everything has more steps than should be necessary making any little thing I want to do on this app confusing and tedious. Even my IT guy struggled.
The most ridiculous part is video playback. You can’t effectively search for a specific event if you don’t have the exact time. You have to sit there and wait as the video is played back at only 8x speed hoping to catch whatever it is you want to see. BIG waste of my time!
Have a Problem with iDMSS Plus? Report Issue
Why should I report an Issue with iDMSS Plus?
- Pulling issues faced by users like you is a good way to draw attention of iDMSS Plus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a iDMSS Plus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iDMSS Plus.
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