Contact Project Planning Pro Support

by Crakerjk

I am fine with things being a little buggy but this one is a waste of time and money.

Tried demo version entered a project tried dragging tasks around. Crash, lose everything

Rebuilt my project in full. Was working decently then I discovered I couldn’t add a cost to a task. I tried clicking the live chat icon..nobody home.

Discovered you can’t edit a resource...

I purchased the product thinking this may be a limited version. Nope

Went to the website, no help. There are 10 questions in the faq the first 8 are clickable. The last 2 are not. These are the how do I get a refund questions

Figured I might find something in the blog. Went to archives, every link is broken. It took me awhile to even identify that this was a legitimate company.

Went back into my project, played around with assigning resources then thought I would try to export my project to gdrive. App hung. When I restarted it it loaded a version with half my project missing. Even though I had actively saved my project at least times since this version

This may work on other platforms but on my 2nd gen iPad Pro it was a nightmare.

Looks like I am going to Apple for a refund.

by Hated_it

I can’t indent a task because the button that switches to Gaant Chart view blocks the button that allows me to indent the task.

To set a task to start on Saturday I first had to create a schedule with availability on Saturday. To do that I had to tap on Saturday about 100 times before the edit time frame window opened up for that day.

I’ve been screwing with this app for an hour, trying to create a simple, 7-task project and I am DONE.

It asks you to upgrade just to delete a fricken project! Well I know another way to delete a project: DELETE THE APP!

I click on Delete Data, and get an error message. A minute later I received an email with a link to my data (presumably the data I just attempted to delete).

They ask for your email to create an account, but I noticed they never sent a confirmation email. That means somebody else can create an account with your address (I’ve had people do that with other services).

Yeah, this one needs some work.

by Jlknbuj00997

Wouldn't be a bad app, if it didn't make you pay for the Mac and the IOS app. If you buy one app, you should be able to work on any device without having to pay for a separate app. Also, if you copy a plan, the app should allow you to change the name of the project. I work many projects with the same tasks, and should be able to do "Save As" change the name of the project and edit dates as needed. Instead, I have to type each project plan just to change the name of the project, making this app an inefficient use of my time.