Contact Paper by Dropbox

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About: Dropbox provides secure file sharing, collaboration, and storage solutions.

Headquarters: San Francisco, California, United States.


 
  2022-11-02

Pa Customer Service 👿🤬😡😠💢😤

Paper by Dropbox Contact Information

Listed below are our top recommendations on how to get in contact with Paper by Dropbox. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Paper by Dropbox. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Dropbox



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Dropbox Paper Website

Privacy Policy: https://www.dropbox.com/privacy

Developer: Dropbox, Inc.


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Read 3 Customer Service Reviews 😭😔💔

4.1 out of 5

Timeline functionality is broken

2022-04-27

by EFOTMFAB

I am unable to use the timeline to create schedules. Scrolling the timeline will jump forward years. If I’m not doing something right, how about a video tutorial on how to use it.

I first tried Paper during its initial days. It was terrible. I just downloaded this app to see if it’s gotten any better and I was very impressed at first. I feel like this may be exactly what my team is looking for. Then...I tried to use the timeline. It would scroll forward a bunch of years , doesn’t let me edit the name of the task on the timeline, I can’t make new tasks. I had to watch a video on timeline just to see how it’s actually supposed to work because I didn’t think I was doing it right.

I see other people are having issues with it too. Please fix this.

I love your product!

2022-05-04

by Cblack239

There is a SMALL GLTICH and I thought the best way to express my concerns was where you would look most (the 1 star reviews):

TLDR: When you leave the app open; and put your phone “too sleep” (forgot the word); it causes the screen to “freeze” (for lack of better term); when you unlock your phone again...... you have to completely close out the app and start from scratch to get back to where you were

So yea.... it was meant to be a TLDR. But that explained it well.

I will probably also try you in different forums. I love your app, I’ve used you for file storage since the beginning. Dropbox paper is helping me organize my life. So thank you.

That glitch is not a fatal one. But one to note. Good luck through the #COVID19 stock drop. I hope the community will recover and you guys will be fine.

-Penablack

Edit: Hey, I have an older phone. iPhone 8(?) but I am still on the latest OS. It might be because my phone’s hardware isn’t fast enough to handle the changes and causes the app to shut down. That might be important information.

Horrible

2022-05-11

by ScooterD3

I like the app idea, but one thing makes it completely unusable, and it makes me shocked for the positive reviews.

I am unable to navigate to other parts of the note easily. What the heck? If I want to change the title, I really have to fiddle around with it a lot.

Mind you, I am a hardcore notes user, recently turned to one note, so I understand exactly how to navigate a notes application. Tapping on the point you want to move the cursor does NOT work, which is absurd. You have to often hit the “edit” button first to do anything. This isn’t a freaking PDF. If I’m opening up a notes program, I’m gonna edit it. Don’t make me hit the edit application, and furthermore, why is it so buggy and difficult to simply move the cursor around to different parts of the page?

Amazing how a reputable company like Dropbox could miss such an embarrassing oversight. I like their service cloud service, but dropbox paper needs a lot of work.


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