Contact RaiPlay Support
Published by RAI - Radio Televisione Italiana S.p.A. on 2023-12-18 About: Scopri la nuova app RaiPlay. Nella sezione ON DEMAND, il ricco e nuovo catalogo
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How to Contact RaiPlay Customer Service/Support
Listed below are our top recommendations on how to get in contact with RaiPlay. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact RaiPlay. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of RAI - Radio Televisione Italiana S.p.A.
Verified email
Contact e-Mail: [email protected]
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Developer: RAI Radiotelevisione Italiana S.p.A.
E-Mail: [email protected]
Website: Visit RaiPlay Website
Reported Issues: 4 Comments
By Clemente Zammit
11 months agoRaiPlay is still working on my desktop without any issues. Until very recently, I used to watch it also on my tv via media box H96 Pro+; that is until I updated the app to version 3.5.3. Now it is not allowing me to open any videos appearing on screen. It keeps buffering but nothing happens. May I add that my media box has an ethernet connection to the web.
By Ippopotamo51
Bugs, crashes, lista programmi not working
Great app but very unstable. Usable at the moment. The previous version was way better. One of the problems is that the programs are not available timely as before with the previous app. I am in Los Angeles, 9 hours behind Italy. At my lunch/dinner time I used to watch programs aired at lunch/dinner time in Italy thanks to the time difference. Now I don’t see the programs until the day after. The “dirette” don’t work. Please fix or return to the old app. Multitasking doesn’t work anymore. I can’t watch RaiPlay and browse the internet.
By AndreDj85
Awful execution
Rai has always been at the forefront of innovation in broadcasting technology, but frequently lacked the resources and operational capabilities to bring its innovations to scale. In this case, nothing had to be innovated (it was enough to copy what all the other broadcasters are doing with their apps); nevertheless the result is a total disaster, mainly because a glitchy front-end cannot deliver a steady stream due to an insufficient amount of resources on the back-end. What a shame.
By Portofino77
Essentially unusable
How can I begin to illustrate what a horrible update this is. Just about every title listed shows as “unavailable” and it continually crashes. I emailed tech support several times and never received a response. Bring back the old app. At least it didn’t crash every 5 minutes.
Have a Problem with RaiPlay? Report Issue
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Why should I report an Issue with RaiPlay?
- Pulling issues faced by users like you is a good way to draw attention of RaiPlay to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RaiPlay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RaiPlay.
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