Contact J23 Support
Company Name: Plan23, LLC
About: *** #1 Sneaker App in the US ***
UNIVERSAL APP WITH IPAD SUPPORT! TWO APPS IN
ONE!
The Reviews speak for themselves. Over 5000 ratings with 5
Stars!
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J23 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Plan23, LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit J23 Website
Privacy Policy: https://j23app.com
Developer: Plan23, LLC
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3 Most reported problems 😔💔
Notifications
by 79king02
To Whom This May Concern,
***IT APPEARS THE LAST UPDATE FOR THIS APP WAS OVER TWO YEARS AGO***
There are two issues regarding the app:
-Not receiving notifications on the Apple Watch (works intermittently)
-Not receiving all updated messages (directly on the iPhone).
It appears that the notifications are not being received on the Apple Watch. I turned off/on the notifications in the settings option several times. I also deleted the app and reinstalled it on my phone. Deleting the app and reinstalling it seems to work temporarily and goes back to the same issue I initially had.
I do not receive all the messages for every shoe drop on my phone directly; I constantly have to go into the app and refresh the page. When I refresh the page, it updates the drops with the shoe icon and the release time. Most of the time, the release has passed by hours. I missed a lot of opportunities due to this dilemma. Also, to fix this issue, I deleted and reinstalled the app several times, but to no avail.
Developer posts late alerts so he can buy
by Straightshot2
For the Cactus Jack Jordan 1 drop, the shoes were made available at 9:43 CST. However, people with the app did not receive a link (which would not open) until 9:45 CST. After I failed to buy the sneakers, I checked Twitter and saw that the app developer was able to purchase the sneakers. This means that he bought his shoes, and then released the notification. This signals that he prioritizes his interests over that of his paying customers. If you are looking for an app with working notifications I would recommend SoleLinks. It’s free, so they won’t scam you by charging for notifications that don’t work.
It wasn’t always bad
by Sneakerjunkie00
I absolutely use to LOVE this app because it gave you an advantage when it came to releases. Now, it seems as if the creator is more consumed with his internet presence. For example, there has been multiple occasions where he would tweet the information about certain releases BEFORE he drops it via his app. There has also been occasions where the information makes it to Twitter and NEVER make it to the app. All in all, save your money and just follow him on Twitter. You get the SAME information (again, sometimes even before it hits the app) and it cost you nothing.
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