Contact Jigsaw Puzzle Pro Support

by Momcat1949

I have a total of 147,226 credits to use for purchasing puzzles! I purchased my credits in order to purchase my choice of puzzles. Over the years, I have purchased a huge amount of puzzles using my credits.
Now, the puzzles that you have chosen to allow the use of the coin credit option, I have already purchased. How long do you think it will take me to use up my remaining credits...or will I just end up losing them? I am very disappointed in your changes!!
This is no way to treat your loyal customers!!!
Why can’t I purchase ALL PUZZLES with my purchased coins? You already have my money tied up in my purchased coins (LOTS OF MY MONEY! ) Apparently money that you are now holding hostage unless I use more money to purchase ONLY THE PUZZLES YOU SAY THAT I CAN PURCHASE WITHOUT HAVING TO GIVE YOU MORE OF MY MONEY! This is a deceptive action on your part! The old “BAIT AND SWITCH” con game...encourage me to purchase your coins, then not allow me to purchase the puzzles that I want. You think that you are making you program better than it was? All you are doing is importing glitches into the former program and alienating all your loyal customers that unknowingly purchased your “COINS” that are now virtually useless!

by SalStrange

This was a nice puzzle app that has been made much less enjoyable by a constant increase in obnoxious spam ads even in the paid version. I already accepted that every puzzle pack is basically just a vague collection of copyright free images with maybe one or two good images per pack because I could always upload my own if I didn’t find anything new I liked. But now every puzzle is obnoxiously sandwiched between useless “games” of “chance” and pushy nagging to buy even more puzzle packs. They’re so determined to be obnoxious, in fact, that they make you wait to close out the ads by adding a delay before they fade in the close symbol to exit the ads. I have bought several packs up to now, but the more obnoxious and intrusive this gets, the less I want to give you another dime. Let us turn off these stupid spam games and pushy ads. Those who are going to use the app for free offerings aren’t going to suddenly spend more because you annoy them to death and you are alienating other people like me who are happy to toss a couple bucks for new images until your greedy nagging turns us off. I’m not buying another pack until you let us turn off the harassment you’ve implemented.

by Another One Unhappy

I DO NOT LIKE the pop ups that we now receive. I paid for this game and should not be receiving pop ups!!! I pay for games to eliminate these very annoying interruptions. I just played the new collect a pin challenge. It was nice to receive extra points along the way. On several occasions it said I won a puzzle but when I tried to claim it but it would not give it to me nor was it in my free puzzles. Then at the very end after collecting the 20 pins, it said I won the “beautiful places” puzzle pack. It loaded the pack under my free puzzle packs but when I open it there are no puzzles!!!

This game has really gone downhill!!!! I would not recommend it to anyone!! When you pay for a game you should not receive all this pop up garbage!! You should put time and effort in fixing all the bugs with your giveaways vs. all the stupid pop ups!! And by the way some of the, don’t work right either. The game freezes and you have shut down your device to get out of them. I’m sure you’ll focus on getting that fixed right away vs. the other things I mentioned above. If you can’t tell I’m a really annoyed customer and would like my money back that I paid to upgrade.