MTSU app not working? crashes or has problems?

MTSU Status

Last Updated on 2021-09-28 by Middle Tennessee State University

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Common MTSU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MTSU app on iOS and Android devices. Solve all MTSU app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MTSU iPhone Issues and Solutions

MTSU iOS app crashes, not working, errors
MTSU iOS app network issues
MTSU on iOS has black/white screen

MTSU Android App Issues and Solutions

MTSU has errors/crashing/not working
MTSU server network connectivity issues
MTSU has black screen

MTSU iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MTSU app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MTSU app crashes or not working on Iphone (iOS):

Close and restart the MTSU app on iPhone
Update MTSU app to the Latest Version for iOS
Uninstall and reinstall MTSU iPhone app
Update your iPhone to the latest iOS version

Fix MTSU on iPhone unable to connect to server/internet connection issues::

To resolve MTSU network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MTSU black/white screen (blank screen) on iPhone:

Follow the MTSU iOS app troubleshooting guide Here →

MTSU Android App Issues and Solutions

Fix MTSU not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MTSU app issues:

Force Stop the MTSU App
1. On android, goto "Settings" » click MTSU app. » click "Force Stop".

Update MTSU to the latest version on PlayStore

Clear MTSU App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MTSU app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MTSU.

Fix MTSU unable to contact server/ MTSU internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MTSU » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MTSU » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MTSU on android.

Solve MTSU black/white screens issue on Android:

Follow the MTSU android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Middle Tennessee State University, developers of MTSU.

About this app

this app Mobile, an app developed by students for students at Middle Tennessee State University, is designed for the use of anyone interested in learning more about our university. - Map It! -- this feature will allow you to map just about anything you want to - from buildings to the Raider Express bus routes right on your device! - News & Events -- Keep up with the latest news involving this app, including campus events and sports news! -Schedule -- Need to know what your next class is on the fly? Schedule will let you sign-in and get your schedule, then Map It! - Dining -- find all that this app has to offer with places to chill and grab a bite to eat with Dining! Check out the student development team at the this app mobile website! Thank you for downloading this app Mobile and enjoy!