Contact Visage Lab PROHD photo retouch Support

by Katribel

I used to be happy with this app, so much that I decided it was worth it to pay for the pro version to have more options and remove the watermark. Then one day I opened the app and touched up a photo only to find that EVEN THOUGH I ALREADY PAID FOR THE FULL VERSION, they are now charging $4.99 for a monthly fee or $9.99 yearly. When I declined it, there was a watermark on my photo. Why do I have to pay again if I’ve already paid to have this service? That’s your fault if you develop an app and now realize you aren’t making enough money from it. You should grandfather in the people that have already paid and advertise it to get more people that will pay your monthly fee, not requiring those who have already paid for it to pay again. I won’t be using this app again.

by Me_019639201

I’ve been looking for a new app as the one that I used to use is now starting to charge for monthly fees and I absolutely do I want to do that. I saw this app and it looks like you would be able to change features like your color of your lips or your skin tone. But it just seems to only have filters that does the entire picture- you can’t pick a face. All I wanna do is get rid of the redness in my face and put a little bit color on my lips and I can’t do that. I’m very upset with this app and wasted five dollars. I was looking forward to using this until I started to use it -I do not like it & there was no trial prior to purchasing it.

by SB452

I had high hopes for this app but after I paid $4.99 for it, I’m disappointed with it. I was expecting a lot more for that price. When I touched up a photo it did make the face look smoother and covered less desirable parts. However, it made the entire photo look blurry as if the camera couldn’t focus. The retouched photo looked low quality compared to the original. I would prefer only the face to be altered and not the entire photo. I can’t use this. I wasted my money for blurry pictures??