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App is NOT built to support creating invitations on phone or tablet. I used both and IT TOOK HOURS TO FINALLY SEND ONE INVITE. I’ve used Paperless post a few times before and was just reminded how much the apps are so frustrating to edit, grab correct text to edit, shrinking screen doesn’t work well, the keyboard function while typing text covers the invitation so you can’t see what you’re typing. THE ONLY REASON I CONTINUED WAS BECAUSE I HAD COINS ALREADY PURCHASED, OTHERWISE I WOULD HAVE JUST QUIT AND USED ANOTHER APP. Option for location to be virtual was not available on mobile app vs on IPad app?? So I just customized my location. Why can’t I customize the email message that goes out? And when I was ready to send invite from my mobile phone it asked me to verify my account 5 times! I received a verification email, clicked verification link, it took me back to the app, I tried to click send, then said I needed to verify my email again. I did this 5 times. I finally just clicked on the link to open in Safari and got into my account in my browser, which then I couldn’t even find my saved invitation. Went to menu bar and no option for drafts, my invitations, nothing. There were sent and received but no drafts. I could see my flyers but not invitations. So I went back to the app and pushed sent and finally it went through. OMG. You seriously need to fix this. It’s not made for on the go.

This is the worst invitation app I have ever seen. Okay the only other one I have seen is Evite, but still. I was invited to a party. I tried to upload a photo. I had to be signed in. I created an account to do that. It couldn't recognize it as linked to that invite. I relogged using that invite. Still no luck. Created a new account. No luck. Finally get it to accept a photo. Can't use the app to find the invite again. The event responses to the photo even shows in my app inbox but when I click to view, it says it can't find it and try to log in with a different account. What? It sees it but it can't see it? Total waste of lots of time. I have to go to the original invite each time to view it. App does nothing for me, even creating an account using the same email address the invite went to. Hope none of my friends use Paperless in future so I don't have more wasted time!

While Paperless Post has deserved plaudits for its designs and the simplicity of its services, it beggars belief that their website and app services are so uniquely poor. I had been struggling with the app on my iPad and iPhone so I asked friends who use the product frequently. They told me they had he same experience and to check the app reviews that further confirmed the poor UI, bugs and regular collapses of the app. I had hoped to use the website, thinking that app coding can be tricky but websites UI is well established utility that any business should be able to apply. The website has so many bad links that I spend most of my time trying to remember where the faults are to avoid them rather than tracking my events. From “Dashboard” all of the “track event” buttons are misdirected to the home page. Most of the “view event” buttons are also bad links. Disappointed.