Contact My Secret Folder Support
Company Name: Red Knight Interactive
About: Have all of your private photos, videos, notes, contacts and audio password
protected within the My Secret Folder app. Take break-in photos for incorrect
logins (optional).
My Secret Folder Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with My Secret Folder™. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact My Secret Folder™. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Red Knight Interactive
Read 4 Customer Service Reviews 😭😔💔
I forgot the non-dummy password
Entering Personal Notes
by Zealous User
Using app. for some years now. But now it stopped working and I can’t retrieve any passwords, photos or videos. This is outrageous. Then a few days after the app stopped loading the new version came out. I thought it would be able to fix my no load issue. It didn’t, and in fact when I upgraded to the new version, paid a donation and within several days it stopped working as well and and not worked at all anymore. I’m running iPhone 6S+, 64 HSB, with plenty of storage. No other app I have has just stopped working and fails so miserably.
Developers, what are you going to do?Also, when it was working, both the old and newest versions keyboard blocks ability to see what is being typed. Application does not rotate on my iPad, when my keyboard does.
So upset
by Jeffrey Martinez
I’ve had this app for years. For a long time it was one of my favorites. I kept so many great memories of photos and videos. About 2-3 years ago, iOS did an update which made it impossible to see or watch any videos stored. I payed money to the people who created it along with many other owners of the app to help them update the app and allow us to recover the pics. Now about 3 months ago with yet another newer iOS update, you can’t watch any of the saved videos. What do i do? I’m so frustrate because I can’t replace this memories and don’t have them saved anywhere else!
Password disappears
by Dontkickthebaby
This used to be a five-star app, but after opening it for the first time in several months tonight it became worse than useless. I tapped on the app's icon and was ready to punch in the password when a message window popped up informing me that my password needs to be reset and that I can do this in settings. After that, I just had to press the “OK” on the message window and the app opened. Just like that. No password required. Kind of defeats the purpose of the app. And in settings, there is no “reset password” function.
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