Contact The Patriot News Support

Trying to contact the circulation department is difficult...called 4 different numbers...all disconnected....who do you call for missed delivery? If I don’t find a number soon I’ll have to call my credit card company to stop payment, then watch how fast they contact me!!!

I downloaded this app since the actual daily paper edition is being curtailed. But it leaves much to be desired. I did not buy the subscription but did view the sample edition. The electronic edition seems to be no more than a scanned edition of the actual paper. It is not sized to the ipad, so in order to view the whole page you have to drag your finger around the whole screen. This causes the page to constantly reload and it does so slowly. Often times this reloading caused the app to crash. Tapping on the next page should bring you to the top of that page. Most people who read down to the bottom of a page and tap the next page do not want to start that next page on the bottom of it. The thumbnail setting displays pages too small to be of any use. Instead of trying to force the newspaper onto a tablet they should design a layout that is built for one. I'm sure it would increase subscription rates. For a clean easy to navigate layout I think the NY Post nailed it. Until then I think I'll wait on this one. Update: At the beginning of the year this paper went from a daily publication to just 3 days (tu,th,su). But the subscription price remains the same for just 12 editions per month. Not worth $1.33 an issue. All other problems with the app are still the same too. Nothing changing with this paper.

While the app's performance is sluggish for all the reasons noted by other reviewers, my complaint is with PN's "bait and switch". I still subscribe to the hard copy weekend edition. That entitled me to receive the electronic print editions for the Tuesday and Thursday editions... until sometime within the past few weeks. Now they want me to subscribe to keep receiving these two weekly editions. Sorry, but the value proposition isn't sufficient to warrant me forking over additional money. I believe I'll also not be renewing my subscription for the weekend edition after that subscription nears the end of its term.