Broadway.com Reviews

Broadway com Reviews

Published by on 2024-05-06

🏷️ About: Broadway.com sells over 1 million theater tickets each year and is consistently ranked as the #1 source for Broadway information.


     


Overall Customer Experience 😎


😎 Positive experience
99.1%

🤬 Negative experience
0.9%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 1,866 combined software reviews.



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Can’t erase closed shows from saved menu

If you forget to remove show from your saved tab before it closes it’s their forever. Attempting to remove it will instead display an error

Won't Open After 1 Year!

At its best it at least provided some basic show information. However, after more than one year, it still won't open. Just a circle going round-and-round indefinitely. On my iPad it works just fine, but for my iPhone and iPod it will just not open. Don't waste your time. As I later found out, there are many other Broadway theater apps out there which actually work and provide accurate and timely information.

Location

I don’t live in NYC so Broadwaycom is basically worthless unless I plan a trip there. It would be nice to see touring musicals and the cities they are going to. Most apps that do have the city selection don’t show all musicals so I had really high hopes for Broadwaycom, but sadly it won’t work for me.

This app simply wants more dollars out of people

I went to see the phantom of the opera without knowing how to buy a ticket so I found Broadwaycom with good reviews. They charged me $99 for ticket and $37 for service and handling fee. If you buy online using the phantom of the opera official website, only $10 will be charged for service fee. AVOID Broadwaycom to do any purchase. It is a terrible experience.

Not enough info.

Broadwaycom is easy enough to use, but there isn’t as much info. I found myself having to go to the website anyway to see age recommendations or further info on plays.

When I purchased tickets it took a long time to get an email (though no time at all to be charged). And Broadwaycom shows no purchase history.

For how big of a reputation Broadway has and the cost of tickets I expected a better app.

Ridiculous Service Charge

The site is helpful and the seat choice was good. However after you buy the ticket it added 50 bucks for EACH ticket. That’s a ridiculous additional charge, adding over 30 to 40% to the price of the ticket.

Can’t access your tickets on the app

App is ok for choosing a show but it doesn’t store your tickets in Broadwaycom , so you aren’t able to put them in your phone wallet. I had to print my tickets at home. Who does that anymore? Very inconvenient.

Good except for crashes

Whenever I try and press the “More” button on the bottom right hand corner, Broadwaycom crashes.

Buzz

Love everything about Broadwaycom except how come I can’t find a way to get the Buzz to post as notifications to my phone?????

Good for everything except buying tickets.

I’m a teenage girl who lives in Nyc and loves musicals. I’ve had Broadwaycom for years and I’ve loved it. It’s really good for seeing what musicals you want to see. I don’t use Broadwaycom to by tickets because of the $50 handling fee PER TICKET. I use Broadwaycom to see broadway news and what shows to see. I then order the tickets on ticketmaster. I recommend Broadwaycom for people who want to see all the on and off broadway selections. Then I recommend you buy tickets on Ticketmaster because there fee is only $2.95.

Great app

As a musical lover, Broadwaycom is amazing. I just wish you could see the off broadway shows too like you can on the website😔

Recommend

I love broadway! Broadwaycom is great! I think you should have an age rating for all of the shows and not just some of them.

BEST EVER

As a Broadway actress myself, I think that this is the best site out there. It shares and art that we should never loose, theatre. And it’s displayed in this site in the best way possible.

Enjoyment

It provides enjoyment to people and gives lots of features with news

Vacation Planning

I love being able to preview the shows! Helps us plan which shows we would like to see while on our vacation!

Incredible set

Beyond just ease of app. When you have an issue and promptly call. The finest caring customer service team I have had the pleasure of working with in years!

Love it!

I really like Broadwaycom because it gives me all of the Broadway news, and I quite enjoy the live at five interviews.

Lovely, clean and functional!

Really enjoy Broadwaycom. Helps me get all the info I need for buying broadway tickets!

this incredible app!!

LOVE LOVE Broadwaycom!! I love theatre so much, and Broadwaycom gets me updates, news, videos daily!!

A MUST for all fans

Great website, love the content. Always something to lift my spirits during the Q C-19.

Listen to Stephen Sondheim’s birthday celebration. It’s breathtaking. Thanks to everyone!



Is Broadway com Safe? 🙏

Yes. Broadway.com is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,866 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Broadway com Is 99.1/100.

Safety Analysis

87.3% of users say app is Safe 👍
87.3%

8.4% of users have Some Concerns ⚠️
8.4%

4.3% of users say app is Risky 🚨
4.3%


Is Broadway com Legit? 💯

Yes. Broadway.com is a totally legit app. This conclusion was arrived at by running over 1,866 Broadway.com User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Broadway com Is 99.1/100..

🔏 Privacy & Data Safety

Broadway com collected the following data from you:

  • Data Not Linked to You:
    • Usage Data
    • Diagnostics

How was your experience with Broadway.com? Post a Review




Features

Broadway.com sells over 1 million theater tickets each year and is consistently ranked as the #1 source for Broadway information.

Whether browsing from home or at the intermission of a show, everything you need to know about Broadway is at your fingertips.

Get the same Broadway.com experience, but in a sharp mobile interface.

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