Roku

Contact Roku

Published by on 2019-12-19

Turn your mobile device into the ultimate streaming companion with the free Roku® mobile app. Stream hundreds of hit movies, TV shows and more on the go with The Roku Channel, use it as a second remote, enjoy private listening, and more. The free...


Reviews | Software Details | Alternatives

Overall Rating"

4.5/5
4.5

Recommended:
But with caution


How to Contact Roku


Roku Contact Information

Listed below are our top recommendations on how to get in contact with Roku. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Roku. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ROKU INC


Get Pricing Info for Roku

Contact Roku! Or Contact Support

Need help using Roku? Try their Help Center now!

Roku in the News!


Social Support and Contacts


Roku on Facebook!

Roku on Twitter!

Roku on LinkedIn!

Common Roku Issues


  • By Mepoq
    1

    Useless app

    I am extremely disappointed in this app. When I first downloaded it and used it a couple of times, it seemed to work well. After that it took longer and longer for it to initialize. Obviously this is the worst thing you could have since you want to use it WHEN you want to use it. Now, it will NOT connect at all. My devices, iPad and iPhone will clearly show the Roku devices so it’s not a matter of the devices not being available. I’ve checked my signal several times and it shows it is STRONG. I even recommended it to a friend after the first couple uses and I am embarrassed that I did. You can still view stuff from the gallery item at the bottom, but I got it for the Remote feature. It just won’t connect. I did try some trouble shooting, but this is just NOT well designed and is garbage, as an app, as far as I’m concerned. Both my Roku devices work well, but this Roku app is pure crap. And after looking at a couple other alternatives shown in Apple App Store, they seem to have some major drawbacks, which I don’t want.



  • By Mom24monsters
    2

    From an accessibility standpoint, the watch app is pathetic!

    I haven’t found many issues with the iPhone app, but nobody, including me, has all day to read or in my case, write my entire review about what’s wrong with the Watch app. It’s so much easier to write what does work, and that’s kind of pathetic. Everything should work with voiceover, meaning this is an accessibility issue. Your TV talks, but you fail to understand how well accessibility needs to work on your apps. All I can say is, everything on page 2 of the app works, but nothing else does. I can switch from page to page, but heaven forbid I should touch the page chooser, because it ends up going back to page one, which is beyond frustrating! When I’m trying to do something on page 2, then I go too far and get to the page chooser, it goes back to page 1. That should not happen! When there are four pages, and only a quarter of them work with voiceover, you have a problem. Accessibility should be one of the first things you should check before releasing an app.



  • By Cindy Shopper
    2

    APP functions stupidly

    Why bother to have a mobile app that you can’t use unless you connect with a fixed wireless? I tried to go into update my payment information for my new credit card. I can’t accomplish this because it will not connect and less it has Wi-Fi. We only use fixed secure Wi-Fi because of data security issues. I certainly don’t want to break this rule in order to go on this app to update my credit card information. This is a stupid design that they need to fix. Most of us have unlimited data and are not concerned about whether we have Wi-Fi. Also if I were using this app on a road trip with my kids I would want them to be able to look on their iPad whether or not we had access to reliable Wi-Fi. Stupid stupid stupid design. Any app to sign her that is this out of touch with the purpose of its application needs to be replaced. Roku needs to fix this or I suspect it’s going to be replaced with the mini market alternatives that have now developed including Apple Watch doesn’t have this problem.


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